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Mely Borabo | Elance
 
176985602337900
Last Sign-in: Jan 29, 2014

Mely Borabo

Reliable Virtual Assistant and Transcriptionist
   Philippines
  |   San Juan, Manila

Overview

Minimum Hourly Rate $5

I provide excellent customer service since I worked in various call center industries for almost four years. I also provide transcription, typing, dictation, data entry, web research and administrative support. I have an exceptional computer skills and can type up to 70WPM. I am hardworking, focused, efficient and willing to take any challenge. I am able to multi-task and detail oriented.

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Sep 26, 2011|Customer Service|$100|Completed
|
5.0

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Skills (3)

Tested
Customer Service Test
My Score
avg
English Spelling Test (U.S. Version)
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg

Service Description

Telephone Handling
Dictation and Transcription
Excellent Customer Service
Microsoft Office
Data Entry
Administrative Support Services
Research Works
PowerPoint Presentation
Word Processing
Data Processing
Email Handling
Personal Assistant
Web Services
Online Marketing
Social Media Networking

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Employment

Startek
Quality Assurance Intern
2011 - 2011
Monitor phone calls to make sure call center employees are in compliance with the rules and regulations of the company. Make sure call center employees give accurate information in a courteous and...
Startek
Customer Service Representative
2009 - 2011
Peopletalk Contact Solutions, Incorporated
Call Center Executive (Voice & Chat Support)
2009 - 2009
Handle customers' inquiries via live chat or phone. Provide assistance to customers in tutorials and services. Receive and process new client accounts, customer retention, implement requested...
Teleperformance
Customer Service Representative
2007 - 2009
Answer phones to respond to orders, general customer inquires, billing questions, upsell products and services and customer complaints. Identify, research, and resolve customer issues using the...
Domingo, Dizon & Leonardo Law Offices
Legal Secretary/
2004 - 2007
My duties and responsibilities include: 1. taking down and transcribing in final form dictations of the lawyers; 2. preparing and processing legal documents and papers, such as complaints,...

Education

Polytechnic University of the Philippines
Bachelor in Office Administration
2001 - 2004
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
melyborabo
Type
Individual
Member Since
September 2011
Elance URL
Verifications
0
Mely Borabo | Elance

Mely Borabo