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Myra T. | Elance
 
176985602337900
Last Sign-in: Apr 10, 2014

Myra T.

I think, therefore, I am
   Philippines
  |   Quezon City, NCR

Overview

Minimum Hourly Rate $11

I am currently connected with one of the biggest Business Process Outsourcing Company in the Philippines as a Quality Analyst. I have been in the business for over 3 years doing call handling, customer interaction, assisting the bossess, submission of reports, attending to trainings and other tasks that immediate bossess require.

I also gained experience doing some executive secretarial tasks and bookkeeping.

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Skills (6)

Tested
Telephone Etiquette Certification
My Score
avg
Passed
Office Skills Test
My Score
avg
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Passed
Email Handling
My Score
avg

Service Description

I am very efficient and deliver the best outcome to whatever tasks that maybe assigned to me.

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Employment

ACCENTURE, INC.
QUALITY ANALYST
2011 - Present
Performs two to three skill sets assigned and its corresponding complimentary activities and tasks • Supports high quality work through conducting thorough quality audits, focusing on continuous...
Accenture, Inc.
Consultant ¿ New Connection Electricity
2010 - 2011
- Handled outbound calls regarding queries and inquiries of customers and electricians - Handled verification and processed customers¿ applications and queries thru SAP CRM System - Performed...
Fortun Narvasa & Salazar Law Offices
LEGAL SECRETARY
2004 - 2009
- Facilitating and meeting the filing of legal documents in court - Efficiently handling and monitoring incoming and outgoing calls of bosses, arranging various appointments and meetings with...
Picazo Buyco Tan Fider and Santos Law Offices
ACCOUNTING ASSISTANT
1997 - 2003
Recording of all Statement of Accounts in the Clients' subsidiary ledgers - Maintaining subsidiary ledgers of Clients' deposits - Processing and posting Clients' deposit transactions in the...
Carpio Villaraza and Cruz Law Offices
ACCOUNTING ASSISTANT
1992 - 1996
Recording of all Statement of Accounts in the Clients' subsidiary ledgers - Maintaining subsidiary ledgers of Clients' deposits - Processing and posting Clients' deposit transactions in the...

Education

Far Eastern University
Bachelor of Science major in Accounting
-
Philippine Women's University
Professional Education
-
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
MHY0618
Type
Individual
Member Since
February 2014
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Myra T. | Elance

Myra T.