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Michael M. | Elance
 
176985602337900
Last Sign-in: Oct 10, 2011

Michael M.

Professional, reliable, & efficient
   United States
  |   Peru, IN
  |  4:51 pm Local Time

Overview

Minimum Hourly Rate $11

I have over 13 years experience in the customer relations field. With my vast knowledge and training, I am well equipped to deal with a plethora of situations. I am trained to handle any customer whether they are male, female, pleasant, upset, or verbally abusive. I am very well trained to verbally de-escalate or praise any situation depending on customer/ business needs. I look forward to meeting with you in the near future to discuss our professional future together.

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Skills (3)

Tested
U.S. English Basic Skills Test
My Score
avg
Call Center Skills Test
My Score
avg
English Spelling Test (U.S. Version)
My Score
avg
Passed
Overview  |  Job History  |  Resume/C.V.

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
michael470
Type
Individual
Member Since
September 2011
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Michael M. | Elance

Michael M.