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Michelle C. | Elance
 
176985602337900
Last Sign-in: Dec 6, 2014

Michelle C.

   Australia
  |   Donvale, Victoria

Overview

Enjoying running my virtual administration services business, whilst seeking a full or part time contract or employment in work that utilises my many varied talents and skills within the administration, accounts, event, finance, business development and account management arenas.

Talents, in no particular order: Customer service, business development, account management, meeting and event management, office administration and management, project management, bookkeeping and payroll, cash handling, not for profit associations, SMEs, Corporate...

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Skills (10)

Tested
Event Management
Customer Service
Administration
Advertising
Newsletters
Proofreading
Customer Relations
Microsoft Office
Social Media
Writing

Employment

Staffing.com.au
Temporary Administration Contractor
2014 - Present
I undertake temporary assignments on behalf of Staffing.com.au in administration, desktop publishing and bookkeeping related roles
The Realise Group
Consultant
2013 - Present
Researching, reviewing and testing customer service and marketing strategies of fashion, retail and hospitality businesses, service organisations and much more on a casual basis.
Michelle's...At Your Service
Owner Operator
2009 - Present
Professional Bookkeeping and Office Administration Services. Hours vary per week (currently contracting to various clients) Responsibilities currently include: alpha numeric data entry, accounts...
Telstra
Telstra Business Sales Consultant
2013 - 2013
Telstra
Inbound Customer Service Consultant (SME/Business)
2013 - 2013
Providing exceptional customer service experiences and solutions to over 1.2 business customers across Australia whilst utilising approx. 15 systems across services and products such as fixed line,...
HORNER Recruitment
Temp
2012 - 2013
Various temporary assignments in administration, secretarial, reception and customer service roles. Including clients such as City of Monash - Monash Volunteer Resource Centre and Monash Youth &...
creative activation
Mystery Shopper
2012 - 2013
Research and test customer service and marketing strategies of retail businesses, hospitality businesses, service organisations and much more.
Yarra Valley Water
Customer Care Consultant
2012 - 2012
processing customer rebates. Receive inbound emails from customer and process enquiries etc Make outbound calls to customers to assist in processing their enquiries Process tenancy...
Melbourne Fringe Festival
Bar Attendant/Front of House (volunteer)
2012 - 2012
Volunteering for a few shifts during 2012 Melbourne Fringe Festival with both Bar Attendant and Front of House roles.
NewsAdvantage Melbourne a division of News Ltd
Display Advertising Market Manager
2011 - 2012
Assist business' with booking and design of display advertisements in 33 Leader Newspapers and the Friday Trader. Receive inbound calls and/or emails, providing timely customer service and...
Pizzalicious
Shop Assistant & Kitchen Hand - Casual/Part-Time
2010 - 2012
Customer service by telephone or face to face Cash and credit card handling using cash register and eftpos Deliver food and drinks, in a timely manner, using own car Preparation and...
Bay Building Services
Typist
2011 - 2011
Data entry of alpha numeric information, typing and formatting of formal quotes, maintained paper and electronic filing systems.
NewsAdvantage Melbourne a division of News Ltd
Inbound Advertising Sales Consultant
2011 - 2011
4 weeks paid training in classified advertising inbound sales role including databases, payment processing, complaint handling, customer care, design and formatting of advertising, Licence to Sell...
Catholic Education Office Melbourne
Administrative Assistant
2009 - 2009
5 days a fortnight Responsibilities included: customer service, alpha numeric data entry, desk top publishing, word processing, emailing, front desk, answering phones, assisting with client...
Premier Sports & Spinal
Medical Receptionist - Temporary
2009 - 2009
2 days a week Premier Sports & Spinal Responsibilities include: appointment making, customer service, alpha numeric data entry, desk top publishing, word processing, emailing, front desk,...
FutureStaff
National Business Development Manager
2007 - 2008
include: in-bound sales calls and emails answered within 1 hour, effectively implemented outbound telemarketing strategy, marketing and sales campaign execution e.g. cold calling, manning...
Kmart
Personal Assistant to State Manager
2002 - 2002
for nine weeks through Adecco Responsibilities included: day to day administration of financial reports, collation and distribution of financial information and reports, payroll duties, attending...
CitySearch Directories/AiPD
Supervisor/Coordinator and Quality Control Officer
2001 - 2002
(previously Big Colour Pages), Cheltenham/Oakleigh - Contract position. Responsibilities included: coordinating distribution of the CitySearch Internet and Telephone Directory: throughout northern...

Education

MWT
Certificate IV
-
Swinburne University of Technology
Multimedia Introduction "Multimedia Made Easy"
-
Victorian Commission for Gambling and Liquor Regul
Certificate of Completion
-
Mullauna Secondary College
HSC (VCE)
-
RMIT University
Bachelor of Business (Accounting)
-
Box Hill Institute of TAFE
Certificate I
-
Stott's Commercial College
Advanced Administration
-
MRWED Training and Assessment
Certificate IV
-
Overview  |  Job History  |  Resume/C.V.

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Type
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Member Since
December 2014
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Michelle C. | Elance

Michelle C.