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Michelle Moises | Elance
 
176985602337900
Last Sign-in: Jun 15, 2015

Michelle Moises

quality customer service, expert online researcher
   Philippines
  |   Puerto Princesa City, Puerto Princesa
  |  6:44 pm Local Time

Overview

Equipped with several years of work experience on quality customer service in the BPO industry and nursing care in both clinic & hospital settings, I am a dynamic, reliable, goal-oriented person with diversified skills in customer service, admin support, internet research, word processing and data entry.

Able to multi-task and still produce desirable results in the allotted time. Recognized for being adaptable to change and able to work both independently and as part of a team.

I can and will deliver quality results.

How about we discuss...

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Skills (9)

Tested
Customer Service
My Score
avg
Passed
Email Handling
My Score
avg
Passed

Service Description

Having worked as a psychologist for a year, a registered nurse for 3 years and a customer service representative for 4 years before starting my own business in 2012, I can say that I have grown and excelled in giving the highest quality of service to my clients. I have taken various positions and roles that have enabled me to develop a valuable skill of appropriately dealing with different kinds of people at various levels. With several years of experience in customer care, I have attained a deeper understanding of what quality customer service should be and how important it is for every business.

I have always strived to complete a task to the best of my ability and made sure to produce quality outcome at the allotted time. I have the ability to work both independently and as part of a team, as I can easily adapt to any situation. I can work under time pressure and still be able to produce a desirable result.

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Employment

Mohammad Al Dossary Hospital
Nurse
2010 - 2011
MDH is one of the oldest and most reliable hospitals in Saudi Arabia. A 100-bed capacity hospital catering to various patients needs from neonates to geriatrics as well as special, tough and...
APAC Customer Services Inc.
Customer Service Representative
2008 - 2010
Founded in 1973, APAC Customer Services, Inc., an EGS Company, serves as a leading provider in customer care outsourcing solutions with global BPO services.APAC specializes in particular customer...
Parlance Systems Inc.
Technical Support
2004 - 2005
Parlance Systems Philippines specialized in both inbound and outbound contact center services. It provides technical support, billing services and handling of customer inquiries and customer...

Education

Delos Santos-STI College
Bachelor of Science in Nursing
-
Far Eastern University
Bachelor of Science in Psychology
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Admin Support
Word Processing
Data Entry
Internet Research
Email Handling
My Snapshot
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Identity
Username
miel_aux_moi
Type
Individual
Member Since
January 2015
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Michelle Moises | Elance

Michelle Moises