Certified Salesforce & Marketing Expert with 7 years of experience and has a in-depth understanding of the salesforce.com and force.com platform.
Implemented every aspect of salesforce.com – Sales cloud, Marketing Cloud ,Service cloud, Community Cloud ,Desk.com, Custom Implementation, Integration , Data Load , Portals , Force.Site , Customer Quotation Tools , Salesforce Lightning , Salesforce IQ , Customization and AppExchange Tools
Marketing/Email Platform - Pardot , Exact Target , Hubspot , Marketo , Mailchimp , SharpSpring , Act On etc
Analytics Platform - Tableau , Klipfolio , Geckoboard etc
Salesforce 3rd Party Apps – Conga Composer, Docusign, Drawloop , Echosign , Form Assembly , Demand Tools , People Import etc
Goal oriented and use a highly structured approach to achieve desired outcome which includes "QUALITY OF WORK" is utmost importance. Aim to make the salesforce.com application so manageable that everyone will think "WORK IS PLAY" using it.
All Projects are done to keep in mind of AGILE METHODOLOGY. Why? The cost of deploying new functionality in the cloud is virtually zero.
Plus,the cloud computing model is inherently about putting something of value in the hands of your customers quickly, getting their immediate feedback,
and making further rapid changes based on that feedback.
Customization and Configuration of Sales, Service and Marketing
Testing - UAT etc
Administrator and End user Training
Workflow Approval Process
Setup Roles & Profiles
Custom Object/Field Creation
Apex Data Loader
Salesforce User Setup
Reports & Dashboards
Home Page Components
Data Cleansing Operation
Visual Force pages
Integration with other system
Uttar Pradesh Technical University
2004 - 2008
2008 - 2013