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Miguel Jose A Lipana | Elance
Last Sign-in: Apr 26, 2015

Miguel Jose A Lipana

Prodessional telemarketer and customer service rep
  |   Quezon City, NCR


Minimum Hourly Rate $5

I have more than 10 years experience in the call center industry. I have done outbound telemarketing, sales calls, appointment setting and inbound customer service calls for various companies in the US and a company in Australia both in the call center setting and home based. I have excellent English grammar skills both spoken and written.

My goal is to be better in what I do every chance I get. They say people who enjoy what they do always do a better job and that's been my motto.

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Skills (10)


Service Description

I have experiences in Telemarketing, Appointment Setting, Customer Service, Customer Support and some Admin work. See details on my profile.

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Intensified.Me through
Full time Telemarketer
2014 - 2014
I did full time telemarketing work for Intensified.Me, an Australian based business consulting firm, offering free strategy reports to small and medium size businesses in NSW and Victoria. Once the...
The Shipping Emporium through
Appointment Setter
2014 - 2014
I was rehired by my previous client from, The Shipping Emporium, as a telephone appointment setter on full time basis but this time it was through I was first hired by...
The Shipping Emporium through
Appointment Setter
2014 - 2014
I did home based telephone appointment setting for the owner of The Shipping Emporium, an client, on full time basis. The company is an international freight forwarder based in Virginia....
ID Superstore through Remote Staff
2013 - 2014
I did home based telemarketing work for the Remote Staff client, ID Superstore, based in Vancouver, Canada. We were a team of 4 telemarketers selling ID printers and supplies to existing and new...
Boston Pacific Consulting Pty Ltd through Odesk
Appointment Setter
2013 - 2013
I did home based appointment setting work for the client, Boston Pacific Consulting Pty Ltd, based in Victoria, Australia. This company offers online advertising services and the job...
Employee Event Company through
2013 - 2013
I did home based telemarketing work for the client, Employee Event Company, based in New Jersey. The job entailed selling tickets to the sneak preview of the event series scheduled for...
Ozzie Outback Management through Remote Staff
Appointment Setter
2012 - 2013
I did home based work on a contractual basis for this company which offered my services as a telemarketer to Australian businesses and they were able to set me up with a Sydney based recruitment...
Sitel Philippines
Coach Track Trainee
2010 - 2012
I applied for Coach Track Training in January 2010 and passed the Behavioral Panel Interview in May 2010. From then on handled the QA work for until August 14, 2011 while trying to...
Sitel Philippines
Customer Service Professional
2006 - 2010
I handled inbound customer service calls which included selling additional services to the callers of a financial account during the first two and a half years of my employment. Then I handled...
Topline Communications
Senior Inbound/Outbound Agent
2006 - 2006
Outsell transferred their business from SVI Connect to Topline Communications bringing with them all the agents who continued to handle the inbound and outbound calls for the Midwest Center....
Pacific Hub
Outbound Telemarketing Representative
2006 - 2006
After Topline Communications I was hired by Pacific Hub to handle outbound telemarketing calls selling online yellow pages advertisement for Verizonís The job description was...
SVI Connect
Senior Outbound Telemarketing Representative
2003 - 2006
I did outbound telemarketing work handling various campaigns such as Verizonís, selling on-line yellow pages advertisement; Pitney Bowes Postage Meter, renting out postage meter...


San Beda College
BSC Marketing
1974 - 1978
Overview  |  Job History  |  Resume/C.V.


Appointment Setting
Customer Service
Customer Support
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Per Client
Member Since
July 2014
Elance URL
Miguel Jose A Lipana | Elance

Miguel Jose A Lipana