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Michael Peters | Elance
 
176985602337900
Last Sign-in: Nov 5, 2013

Michael Peters

Software Support Specialist
   United States
  |   Saint Louis, MO

Overview

Minimum Hourly Rate $33

Over 5 years experience in support with an emphasis on enterprise desktop support and the quality of the end user experience. This includes operating system and software configuration, installation, and patching from the beginning of the imaging process through continual management.

Specific experience with:
- Server 2008 R2, 2012, and 2012 R2
- Windows XP, 7, 8, and 8.1
- SCCM 2012
- Microsoft Deployment Toolkit
- WSUS
- Dell Kace 1000 Management

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Skills (4)

Tested
MCITP: Enterprise Desktop Support Technician on Windows 7
MCTS Windows 7 Configuring
MCITP: Enterprise Desktop Administrator
MCSA: Windows 7

Service Description

Migration from older versions of Windows to newer - ie Windows XP to Windows 7. The key to this is a well-rounded approach that includes user training, data migration, and minimizing changes in the end user experience.

Developing software deployment processes that compliment the application lifecycle, in order to ensure security and latest features for users.

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Employment

Lewis, Rice & Fingersh LLP
Software Support Specialist
2013 - Present
I perform a wide variety of IT tasks in mainly three categories: Systems Administration - using Dell Kace, custom scripts, and an array of other tools to manage software on client computers...
McCormack Baron
Help Desk Representative
2008 - 2013
In this position I provided a wide range of technical support for over 600 users in 18 states: Hardware Support - Research, recommend, install, maintain, and support desktop hardware and...

Keywords

OS migration
deployment
Windows Server
SCCM
sysadmin
systems administration
Dell Kace
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  • 12 months
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mijunkin
Type
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Member Since
June 2012
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Michael Peters | Elance

Michael Peters