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Mike Rivas | Elance
 
176985602337900
Last Sign-in: Jun 30, 2015

Mike Rivas

Highly Experienced Custome Care and VA
   El Salvador
  |   San Salvador, San Salvador
  |  8:57 am Local Time

Overview

Minimum Hourly Rate $7

Hello future boss, my name is Mike Rivas and it is going to be a tremendous pleasure to work together. I completely understand the importance of your business and that is why I offer you all my passion in every assignment that you will provide me.

Let me take care of you! Did you know that you can save up to 77% per year outsourcing non-core activities so you can focus on what you really need to be doing.

Why we should work together?
-Low rate
-Located in El Salvador, where the dollar is the official currency
-Excellent accent
- 2 hours...

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Portfolio

Skills (10)

Tested

Service Description

I have a strong experience in the several fields (7 years):
- Customer service
-Data entry
-Virtual assistance. Back up office service and support in the following areas: logistics, HR, accounting, payroll
-Inbound calls: product sales, booking, scheduling, technical support
-Emails: Incoming emails and outgoing response and marketing emails
-Tech support: Internet, TV, Cable, hardware and software
-Telefonic interpretation: Spanish-English, English-Spanish
-Chat: Live Chat
-Call path: Online receptionists available.


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Employment

Heliocentric
Customer Service Representative
2012 - 2014
Customer service and setting appointments for injured workers for worker compensation cases. Floor support to agents.
Uassist Me
Virtual Assistant
2011 - 2012
I was responsible to provide administrative assistance, billing and collecting and bookkeeping services to a wide range of clients.
Teleperformance
Customer Service Representative
2010 - 2011
Customer service for Choice Hotel International, booking reservations and handling customer inquiries about their membership.
Telus International
Customer Service Representative
2008 - 2010
Customer representative handling customer concerns about their bill from Koodo Mobile company.

Education

International Business School
Bachelor Business Administration
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

customer service virtual assistant data entry chat support technical support
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MikeRivas
Type
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Member Since
May 2015
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Mike Rivas | Elance

Mike Rivas