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Miriam Gonzalez | Elance
 
176985602337900
Last Sign-in: Jun 13, 2008

Miriam Gonzalez

Count on me to provide you with excellent service
   United States
  |   Seguin , TX

Overview

Strong customer service and clerical experience.
Experience in customer service role using advanced knowledge and experience inputting, retrieving and researching data using company programs
Ability to independently plan , prioritize and organize heavy workloads
Demonstrated ability experience responding with sensitivity, tact and diplomacy to stressful and high charged situations to respond to customer needs.
Ability to handle multiple projects simultaneously with a high degree of accuracy to ensure both internal and external customer...

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Skills (6)

Tested
Bilingual - Spanish
Phone Support
Computer Skills
General Office Skills
Call Center Skills
Management Skills

Service Description

SUMMARY OF QUALIFICIATIONS
Fluent in Spanish and English oral and written communications
Over Five years of experience in a high level administrative support position analyzing and interpreting data
Experience in customer service role using advanced knowledge and experience inputting, retrieving and researching data using company programs
Ability to independently plan , prioritize and organize heavy workloads
Demonstrated ability experience responding with sensitivity, tact and diplomacy to stressful and high charged situations to respond to customer needs.


Account Research, Data entry and any other office duties.

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Employment

Southern California Edison
Customer Service Specialist 2
2003 - 2008
Overview  |  Job History  |  Resume/C.V.

Keywords

Bilingual
Multitask
Responsible
Reliable
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Identity
Username
miriamg
Type
Individual
Member Since
May 2008
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Miriam Gonzalez | Elance

Miriam Gonzalez