Jul 27, 2015|Virtual Assistant|Private|Completed
Jul 15, 2014|Content Management|Private|Working
Feb 23, 2014|Customer Service Project Management|Private|Completed
Feb 10, 2014|Data Entry|Private|Completed
Word processing/Data entry (80 words per minute).
Specialising in managing and streamlining processes to achieve business objectives.
The ability to lead and manage teams virtually across multi time zones.
Product approval management, new product set up, descriptions, images, product maintenance.
Procurement functions, purchasing, supplier liaison.
Human resource functions, recruiting, developing employee handbooks, training manuals, coordinating inductions, performance reviews.
Logistics and shipping functions, processing shipments, liaison with carriers, tracking, troubleshooting, returns, damages, pricing.
Preparation of documents and correspondence.
Composing PowerPoint presentations.
Review, analyse and reporting skills.
Superior customer service skills with the ability to anticipate customer needs.
Quick resolution skills.
Professional phone manner with the ability to resolve customer issues within the first instance.
Accounts reconciliations, processing transactions, ledger management, debtors, payroll, BAS preparation, superannuation, financial reporting.
Aware of confidentiality requirements.
Strong attention to detail.
Superior organisational skills.
Developing and maintaining spreadsheets and databases.
Take and distribute meeting minutes.
Type agendas and organise meeting invites.
Qualified in work place training and assessment practices.
Customer Service Team leading with proven team building skills.
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