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Rachel V. | Elance
 
176985602337900
Last Sign-in: Jun 7, 2015

Rachel V.

   New Zealand
Auckland
  |  1:55 pm Local Time

Overview

-Proven expertise in office, retail and hospitality management.
-Solid experience in team management, task prioritisation, leadership and staff training.
-Excellent customer service, administration and time management skills.
-Strong stakeholder relationship management, both internal and external .
-Confident decision maker, with ability to problem solve and resolve conflicts.
-Proficient in Microsoft Office Suite (i.e. Excel, Word, Outlook) .
-Strong oral and written communication skills.

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Skills (10)

Tested
Customer Service
Microsoft Office
Microsoft Excel
Microsoft Word
Training
Team Leadership
Teamwork
Outlook
Customer Satisfaction
Data Entry

Employment

HealthPost Ltd.
Administrator - Customer Service
2014 - Present
- Responsible for the overall care and satisfaction of our customers. I deal with enquiries via email, phone, live web chat and multiple forms of social media where customers have escalated issues....
Trade Interiors
Retail Manager
2011 - 2014
- Sole charge and retail sales - Cash handling and Eftpos - Administration of lay-by - Consignments and open and close of business - Maintaining stock register database
Solaris Clinic
Receptionist and Customer Consultant
2010 - 2011
- Consulting and sales of beauty and tanning products - Customer service, reception and administration - Close of business cash up and balancing
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
MissRV
Type
Individual
Member Since
June 2015
Elance URL
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Rachel V. | Elance

Rachel V.