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Jhey Umali | Elance
 
176985602337900
Last Sign-in: May 21, 2014

Jhey Umali

Excellent in work brings success.
   Philippines
  |   Quezon City, Quezon City

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Overview

Minimum Hourly Rate $4

To be able to work in a established and service oriented organization that will provide personal growth and will enhance my abilities and knowledge leading to professional maturity in all aspects; thereby generating notable contribution to the productivity and progressiveness of the company or firm.

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Aug 2, 2013|Customer Service|Private|Completed

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Portfolio

To provide excellent customer service,with an honest attitude,responsible,reliable and...

Skills (9)

Tested
Customer Service Test
My Score
avg
Passed
Telesales
Admin Work
Researcher
Live Chat Support
Email Support
Lead Generation Specialist
Appointment Setter

Service Description

*Virtual Assistant
*Customer Service Representative
*Sales Associates

I am highly skilled experienced customer service and sales agent professional. Able to handle a high volume of customer calls in a fast paced environment with minimum supervision. I am also highly motivated sales agent,able to achieved individual and team goal. With excellent listening skills,adept multi tasking to oral and written communication. ICompetent in everything I do and my goal is to always deliver a "WOW" customer service satisfaction.

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Employment

Cautivadora Ltd
Customer Service Support
2012 - 2012
•Attracts potential customers by answering product and service question; suggestions information about other products and services •Opens customer accounts by recording account information •Order...
Safety@Work Pte Ltd
Telemarketing/Virtual Assistant
2011 - 2012
•Call out prospective Leads or Clients •Establish interest, relationship and rapport, and create opportunity for sales •Assigned to Generate Leads, Update Accounts in Zoho •Update contact details...
Mobilezapp Inc
Executive Asst to the VP for CS Dept/CSR
2011 - 2012
•Call out prospective Leads or Clients •Establish interest, relationship and rapport, and create opportunity for sales •Update contact details of the clients through a database. •Responsible for...
AA Homeshoring Communication Services
Inbound Sales Representative
2011 - 2011
•Recognizing and managing assertive customer calls •Promote good listening skills, and manage length of calls •Provide quality customer service on every call. •Process order for customer and...
Active Resource Team
Asst Trainer-Outbound Account
2004 - 2005
•Preparing the attendance sheet of the new trainees for the reference of Human Resources Department. •Sending and filling all the performance of all trainees made for a week/month for the reference...
McDonald's
Marketing Store Representative
1998 - 2002
•Handle Kiddies crew workshop for every public and private schools. •Prepare Daily and Monthly Sales Report/Charge Sales and report to the Manager •Birthday party organizer / doing party hosting...

Education

Central Philippines University
AB Psychology / AB Political Science
2000 - 2009
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

I have over 5 years of experience in Customer Service and Telemarketing and part of my experience related to Admin work when Mobilezapp invited me to join on their team as an Executive assistant to the VP in Customer Service. I have the abilities to continue improve my skills in this filed of work.
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Identity
Username
mjchavez
Type
Individual
Member Since
June 2012
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Jhey Umali | Elance

Jhey Umali