Prepare and develop various compendiums such as training and user interfaces that facilitate change, promote knowledge sharing and improve performance in the workplace. This is achieved by our service offerings and by establishing collaborative, long-term relationships with our clients.
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Experience as Technical Writer developing compendiums for use with technical and non technical clients. I have also developed e-learning courses and working with Project Managers in assisting with the preparation of the project schedule, work breakdown estimates, and related activities. I have extensive experience working in various verticals including but not limited to finance, aviation, pharmaceutical, education, manufacturing industries and the government.
My services includes but not limited to:
Create proposals, RFPs, plans, presentations, intranet content, broadcast messages, and other business documentation. Facilitate customer, management and employee focus groups, interviews, site visits and working sessions.
Develop and edit content for articles, research papers, books and other publications.
Develop guidelines and "show me" documents in both paper-based and online formats.
Policies and Standards
Realign corporate policies and standards, balancing corporate objectives with best practices and stakeholder input.
Processes and Procedures
Redesign processes to support new realities and develop and implement procedures with best practices, knowledge sharing and collaboration. Create tool kits for communicating, executing and managing new processes.
Storyboard interface designs for proprietary and commercial Windows and web-based software.
Develop functional design...
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