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Katrina B. | Elance
 
176985602337900
Last Sign-in: Jan 15, 2015

Katrina B.

Great Customer Service Specialist
   Philippines
Quezon City

Overview

Minimum Hourly Rate $4

A Detailed-oriented Customer

Service.Skills set with 8 years of

experience in Customer Service,

Marketing, and written and oral

communication. Received multiple awards

for excellent Customer Service.Updated

website contents for a Pharmaceutical

Company abroad.

Read More »

Skills (5)

Tested
Microsoft Word
Microsoft Excel
Call Center Skills
Customer Service (Call center env.)
My Score
avg
Passed
Customer Service
Customer Service
My Score
avg
Passed
Computer Skills

Employment

Convergys Philippines
Customer Service Specialist
2011 - 2014
I was a Chat Support Specialist that handled order entry, general inquiries, Cable Tv troubleshooting, ticket escalations, technician scheduling and inbound sales.
Nutrition Zone LLC, Dubai UAE
Assistant to the Marketing/Sales Director
2009 - 2010
As the assistant to the Marketing/Sales Director, I was responsible for Data Entry of the orders from the Sales team', daily sales collection and recording through Excel spreadsheet.
United Coconut Planters Bank
Marketing Associate and Tellering
2007 - 2009
I was responsible for Opening New Accounts, Entering Customers Account information in the system, Time Deposits End of day transaction Balancing, Cash/Check Deposits, Processing Bills Payment.
International Exchange Bank
Bank Teller
2003 - 2005
I have handled Cash/Check Deposits, Bills Payment Processing, End of Day transaction Balancing.

Education

University of the East
Bachelor of Science Major in Banking and Finance
1998 - 2002
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Data Entry
Chat Support
Call Center Agent
Customer Support
Virtual assistant
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
mkbardaje
Type
Individual
Member Since
October 2014
Elance URL
Verifications
0
Katrina B. | Elance

Katrina B.