Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Kady S. | Elance
 
176985602337900
Last Sign-in: Feb 5, 2012

Kady S.

Transcriptions/Data Entry with Quick Turnaround
   Philippines
  |   Rodriguez, Rizal
  |  8:26 am Local Time

Overview

I am an experienced IP Relay operator and professional technical support representative with 5 years experience in data entry, customer service and call handling. Transcription is the expertise I acquired while working as an IP relay operator for a year. Currently employed as a part time English Instructor for a technical/vocational school. I guarantee efficiency, 100% accuracy and quick turnarounds for all of my work.

Read More »

Skills (10)

Tested
Computer Aptitude Test
My Score
avg
Computer Skills Test
My Score
avg
Passed
English Speaking Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Passed
U.S. English Punctuation and Mechanics Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
Passed

Service Description

Professional Customer Service Representative with a Bachelors Degree in Computer Engineering.

Experienced IP Relay operator

Possesses an average typing speed of 65wpm

Specializes in technical support with above average skills in MS Word 2007, MS Excel 2007.

Years of experience in the call center industry and teaching/tutorial services.

Software Skills:
ExpressScribe,Photoshop CS3, PC troubleshooting, MS Word, MS PowerPoint, MS Excel

Additional Information:
Currently works part time as a trainer/instructor in a vocational school handling Call Center Training Course, Communications Technique for Caregivers, English 2 and English 3 for 2 year coursers and MS Applications for Beginners (MS Word, MS PowerPoint, MS Excel, MS Access).

Read More »

Employment

Global Career Access Training Institute
Trainer/Instructor
2009 - Present
• Conduct communication skills training for students of Caregiver Course and Call Center Finishing Course • Monitor and report students’ improvements • Design training courses to meet training...
Stellar Global Solutions Philippines
Communications Assistant
2008 - 2009
• Provided communication assistance to deaf and hard of hearing clients through placing and receiving calls. • Served as a third party communicator as an IP Relay Operator • Maintained...
Convergys Philippines
Technical Support Representative
2005 - 2007
• Provided technical support for clients of dial-up accounts • Guided customers for product installation and troubleshooting • Assisted clients on all concerns regarding dial-up services

Education

AMA Computer University
Bachelor of Science in Computer Engineering
- 2003
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
mksoriano
Type
Individual
Member Since
November 2011
Elance URL
Verifications
0
Kady S. | Elance

Kady S.