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Melissa L. | Elance
Last Sign-in: Sep 30, 2015

Melissa L.

Efficient and effective office support
  |   Clare, SA
  |  10:58 am Local Time

Verified Freelancer

Melissa L.'s identity has been verified.  Learn More


Word processing, transcription, research, writing, eBay services, general administration, translation and voice over professional offering efficient and effective service.

I have a large amount of administration experience including data entry, word processing, transcription, sales and accounting. I have worked in the Retail, Leisure, Business and Education sectors, as well as offering freelance services in admin and tutoring. My typing speed is over 90wpm and my data entry speed is over 9,500ksph.

I have a Bachelor of International...

Read More »
Jan 9, 2014|Customer Service|Private|Completed
Jul 12, 2013|Virtual Assistant|Private|Completed
Jul 12, 2013|Word Processing|Private|Completed
May 30, 2013|Research|Private|Completed

View All »


I created this as a short promo of how this music admin system can make teachers' lives...
This was a video tutorial created for music admin system My School Music.
This was a video tutorial created for music admin system My School Music.
This was a video tutorial created for Music Admin system My School Music.
This was a video tutorial created for Music Admin system My School Music.
Here is a very brief sample of my voice.
Voice over explaining the benefits of web conferencing to educational professional....
Located contact information for over 3,500 businesses by using appropriate search engines.
Located contact information for all contributors on a website and entered the...
Entered information from 75 page document into an Excel spreadsheet in 3 hours 15 minutes.
Transcribed 3 hours of lectures into 3 Word documents and highlighted key information...
Here are two examples of text I wrote for a website.
This is a guide that I wrote and formatted for a workshop to be given 6 June 2012.
This is a sample blog entry about setting up a nursery for the first time. Just over...
This is a report that I created based on school data. I analysed a range of data,...
This is a sample PowerPoint Presentation that I did for one of my workshops on 'Using...
This is a sample resume layout.
This is a sample PowerPoint Presentation that I presented to parents and students who...
This is a sample PowerPoint Presentation that I did for one of my workshops on...

Skills (10)

Computer Skills
Computer Skills Test
My Score
General Office Skills
Office Skills Test
My Score
Microsoft Excel
Microsoft Excel 2010 Test
My Score
Time Management
Time Management Test
My Score
Microsoft Word
Microsoft Word 2010 Test
My Score
Translation German English
Knowledge of Microsoft Office
Resume Writing
Resume Writing Skills Test
My Score
Customer Service
Customer Service Test
My Score
eBay Web Services

Service Description


* Transcription and word processing.
* Data entry.
* Document conversion.
* Editing and formatting of documents.
* eBay listings and management - Top-Rated PowerSeller on eBay
* Resume and cover letter writing.
* Web site editing/management, eg. Weebly.
* Maintenance of incoming and outgoing emails.
* Maintenance of social media, eg. Facebook and Twitter.
* Organise travel arrangements.
* Use Sybiz accounting software for maintenance of Accounts Receivable and Accounts Payable, including associated reconciliation and data entry of incoming/outgoing cheques and invoices.
* Create spreadsheets or databases.
* Help desk support.
* Manage sales transactions.
* Arrange postage and shipping.
* Scanning documents.


* Translation from English to German.
* Translation from German to English.
* Tutoring / conversation practice.

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Professional Development Facilitator
2008 - Present
* Develop, organise and deliver professional development sessions on a variety of topics to German teachers in South Australia. * Deliver training and development sessions at state and national...
Department of Education & Childhood Development
2007 - Present
* Create and implement a new German curriculum. * Deliver high quality and engaging lessons to students across a variety of year levels and from a range of backgrounds. * Liaise with a range of key...
Perfect Party Pieces
Social Media Marketing Assistant
2012 - 2013
* Create Facebook, Pinterest and Twitter pages. * Create an angle using social media to market business prior to launch. * Create social media calendar. * Update social media content daily. *...
Department of Education & Childhood Development
Language Centre Key Teacher Yorke and Mid North
2011 - 2013
* Liaise with language teachers from a range of backgrounds. * Facilitate teacher professional development sessions using CENTRA video conferencing software. * Organise and deliver professional...
Honeypot Lingerie
2011 - 2013
* Manage eBay store, including creating listings. * Manage website using Weebly. * Provide excellent customer service via email and phone. * Accounts receivable and payable. * Ship products to...
Department of Education & Childhood Development
SOSE/LOTE/Year 8 Coordinator
2009 - 2011
* Organise and deliver training and development sessions on the use of Wikis and Moodles in school environments. * Organise and run faculty meetings and liaise with staff from a range of...
Marion Swimming Centre
2001 - 2007
* Act as the first point of contact for customers, fielding telephone calls and enquiries. * Responsible for the handling and counting of high volume cash flow. * Perform general office duties,...
Heavy Automatics
Office Administrator
2004 - 2005
* Utilise superior time management and prioritisation skills to coordinate office procedures and tasks for six branches, Australia-wide. * Act as the first point of contact for customers, fielding...
Delta Corporation
Office Administrator
2002 - 2005
* Update and maintain databases, including associated data entry. * Perform general office duties, such as scanning, general account keeping, ordering stationary/office equipment, photocopying and...
ITD Recruiting
Customer Service Officer/Office Administrator
2001 - 2001
* Cold call candidates to ascertain updated contact details and enter into company database, secure current versions of candidate resume and identify leads of upcoming job vacancies. * Update and...


University of Adelaide
Master of Education
2015 - Present
University of Adelaide
Graduate Certificate in Applied Linguistics
2014 - Present
University of New England
Graduate Certificate in eLearning
2014 - 2015
University of Adelaide
Graduate Diploma in Education (Secondary)
2006 - 2006
University of Adelaide
Diploma in Languages (German)
2001 - 2005
University of Adelaide
Bachelor of International Studies
2001 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.


Data entry
word processing
virtual assistant
German to English translation
cover letter and resume writing
travel writing
PDF conversion
curriculum development
voice over
video tutorials
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Per Client
Member Since
August 2011
Elance URL
Melissa L. | Elance

Melissa L.