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Maria M. | Elance
 
176985602337900
Last Sign-in: Oct 8, 2010

Maria M.

EXPERT EBAYER, PROFESSIONAL VIRTUAL ASSISTANT
   Philippines
  |   Quezon City, NCR
  |  11:48 am Local Time

Overview

Minimum Hourly Rate $5

I am an aspiring freelance professional seeking challenging assignments to help small businesses and entrepreneurs as an Independent Contractor. My knowledge, skills, professionalism, and excellent work ethic are tools that I use to deliver projects efficiently and economically.

Moreover, here's a committed, honest, result driven and hardworking individual capable of offering professional assistance in a multitude of areas including: Customer Service, Research, Ebay Store Management, Data Entry, Administrative Assistance, and much more. No...

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Skills (6)

Tested
Customer Service Test
My Score
avg
Office Skills Test
My Score
avg

Service Description

Customer Service
Email Response Handling
Ebay Management
Ebay Lister
Ebay Support
Researcher
Data Mining
Data Entry
Transcription
Office Management
Administrative Tasks
Social Networking/Media


HTML
Microsoft Office ( Excel, Word, Powerpoint)
Dreamweaver, CS5
Blackthorne
Turbo Lister
Express Scribe
CRM
Web


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Employment

Sykes Asia Inc.
Global Services Associate - Customer Support
2008 - Present
Provide first contact resolution to customer calls on assigned product categories within defined service levels; logs and updates cases until closure. Manages receiving, handling, investigating,...
Sykes Asia Inc.
Technical Support Professional
2008 - 2008
Facilitates root cause analysis and correlation of fault to existing network conditions in view of customer satisfaction and customer experience; Analyzes report data and recommend improvement on...
ACE HARDWARE Phils., Inc.
Administrative Assistant
2005 - 2008
> Attending to customer/client inquiries through phone. Responsible in encoding and updating of files, reports and other data used for store operations. Responsible for office management and...

Education

AMA University
Associate in Business & Office Information Service
2005 - 2007
Universidad De Manila
Bachelors of Science Major in Nursing
2001 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

Ebay
HTML
VIRTUAL ASSISTANT
ADMIN
CUSTOMER SERVICE
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
MMallari
Type
Individual
Member Since
July 2010
Elance URL
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Maria M. | Elance

Maria M.