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Mala M | Elance
 
176985602337900
Last Sign-in: Aug 14, 2015

Mala M

Customer Support/Email support
   India
  |   Coimbatore, Tamilnadu

Overview

Minimum Hourly Rate $4

Customer Support Professional provide accurate and timely response to all customer queries, problems, and issues and ensure that a solution is provided in the fastest possible time and thus help build customer loyalty towards the organization and its products or services. Customer Service & Relations

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Skills (3)

Tested
Chat support
Email Support

Employment

Richtec Solution India Pvt Ltd
Shift Supervisor
2010 - 2012
Significant Work Handling escalated calls, complaints, questions, and queries as necessary. Facilitating cross-functional communication within employees for improved working condition. ...
AOL India Pvt Ltd.
Quality Analyst
2006 - 2008
Significant Work ? Monitoring consultants on job and make sure the quality is up to the mark. ? Taking care of Internet Security, Educating Clients about Company?s Products, Policy and...
AOL India Pvt Ltd.
Senior Customer Support
2003 - 2006
Significant Work Provided world class telephone, mail support to the AOL customers. Interacted and coordinated with colleagues and customers in USA. Dealt with customers queries and solved...
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
mmanickyam
Type
Individual
Member Since
May 2012
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Mala M | Elance

Mala M