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Maria Neriza R. | Elance
 
176985602337900
Last Sign-in: Apr 30, 2015

Maria Neriza R.

Experience Customer Support Agent
   Philippines
  |   Cebu, Visayas
  |  10:23 am Local Time

Overview

Minimum Hourly Rate $5

An independent and self-starter looking for long-term job and a company that I can grow with. Work-oriented, ambitious, can easily adapt to any working environment. I love to learn and can work both independently and as part of a team.

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Skills (7)

Tested
Customer Service
Customer Service Test
My Score
avg
Online Writing
Email
Email Handling
My Score
avg
Passed
English Spelling
Computer Skills
Computer Competency
My Score
avg
Passed
Knowledge of Microsoft Office
General Office Skills

Service Description

Home-based Email and Live Chat Customer Support April 2012 September 2014
Metisinteractive, Inc.
- Provide email and live chat customer support
- Guide users how to remove browser cache
- Guide users how to mark emails Not Junk/Not Spam
- Do daily Sender Score Check
- Schedule daily emails to users
- Reset user passwords
- Unsubscribe users

Dell Technical Support Representative October 2010 March 2011
Stream Global Services
Cebu City
- Provide inbound and outbound phone technical support
- Provide Email Support for email inquiries
- Process orders and product replacement
- Remote access technical support
- Log user info for future references


Radio Disk Jock December 2007 - June 2009
Times Broadcasting Network
Pagadian City
- Voice Talent
- Disk Jockey
- Phone Marketing


Product Support Representative - Linksys August 2005 July 2007
SYNNEX-Concentrix (formerly Link2support)
Cagayan de Oro City
- Provide inbound phone technical support
- Process orders and product replacements
- Log user info for future references


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Education

La Salle University, Ozamiz, Philippines
BS in Computer Science
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Admin Support
Article Writing
Email Handling Support
Customer support
Chat support
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  • 12 months
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Identity
Username
mnballon
Type
Individual
Member Since
January 2012
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Maria Neriza R. | Elance

Maria Neriza R.