I pride myself for providing effective, fast, and solid work. I am efficient and driven and I understand the value of good communication between employer and employee. I am very interested in entrepreneurship, marketing, social media and blogging. I'm detailed oriented, organized, and motivated to provide excellent service.
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I'm experienced in:
Social Media Marketing and Networking
General Admin Work
Editing and Proofreading
Feb 18, 2014|Virtual Assistant|Private|Working
Dec 16, 2013|Other - Administrative Support|Private|Completed
Nov 12, 2013|Social Network Management|Private|Completed
Oct 15, 2013|Content Management|Private|Completed
When working customer service, I work as a direct link between customers and your business.
-Answer questions about company and/or products.
-Provide general information about company/products.
-Resolve customer complaints.
-Process returns and exchanges. Issue refunds.
-Build relationships between customers and company.
As a customer service representative I've worked for ecommerce sites, bloggers, and consultants (service based businesses). I've worked customer service through a variety of mediums.
There are many qualities required to provide excellent customer service. Because I enjoy helping others I find my work to be rewarding and Iżm always working to further improve my abilities.
-I understand the importance of adapting my attitude to match that of the company.
-I pride myself on being patient, friendly and compassionate with customers and clients.
-Attentive, detail oriented, and organized.
-Excellent communication skills. I pay attention and listen and then respond clearly.
I believe the best customer service is provided when one works with a genuine and enthusiastic attitude. Optimism and a positive outlook are vital for work such as this in order to avoid burnout or a negative attitude.
Fostering Connections through Social Media:
I believe social media should be used to build connections between companies and users. I assist companies with maintaining...
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Marketing, Database Entry
2011 - 2013
I was employed for an online retail company that provided me with valuable social media marketing and copy writing experience.
My tasks included, but were not limited to, adding many items to...