Jun 22, 2016|Web Programming|Private|Completed
Jun 21, 2016|Software Application|Private|Completed
Feb 13, 2013|Web Programming|Private|Completed
Feb 1, 2013|Mobile Applications|Private|Completed
Responsible for monitoring and maintaining quality and compliance targets.
Monitoring and auditing of products to ensure high standards of quality.
Ensuring products comply with legislation and quality assurance codes. Ensuring that all QA Tests are carried out on time and in full.
Delivering presentations to an audience of Manager Level within the business.
Provide weekly and monthly reports to senior managers on performance.
Identify training needs and recommendations to improve customer experience.
Keeping quality documentation up to date.
Making sure that all QA records, data & information are available to managers.
Responsible for the review and update of the program quality plans.
Awareness of regulatory requirement and customer service expectations.
Ensuring activities in the quality plan are carried out.
Coordinating the investigation of customer complaints.
Preparing and analyzing information for the purpose of Management Review.
Giving specialist quality assurance advice to the company departments as
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