Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

moneisha b. | Elance
 
176985602337900
Last Sign-in: Jun 10, 2014

moneisha b.

Dedicated
   United States
  |   chester, PA
  |  11:54 pm Local Time

Overview

Making the client happy is not a goal, but a reality.
Working in a fast pace environment at a high-ranked hospital has given me the abiliy to gain various skills including customer service. In addition, I worked for a well known company (Fed Ex Corporation) where working well under pressure was essential for success.
Email handling, telelpone handing, knowledge of Microsoft Word of 2010, and Internet Explorer Windows 7 are additional skills that I have acquired over the years
Being detailed-oriented, prompt when turning in assignments,...

Read More »

Skills (4)

Tested
General Office Skills
Office Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Passed

Service Description

customer service - make the customer happy regardless of the situation
time management - I always meet deadlines
honesty - being honest when it comes to how many hours I work and what I have accompished
detailed - it is better to do it right the first time because it saves time and money
positive - customers can sense when there is positivity so I like to smile when I am on the phone because it calms them down if they are angry
loving - I volunteered in a foreign country in the year of 2011 because of my love for people

Read More »

Employment

Crozer Chester Medical Center
Sterile Processing Technician
2010 - 2011
Delaware County Community Hospital
Sterile Processing Technician
2009 - 2009
Fed Ex Corporation
Package Handler
2008 - 2009

Education

Delaware County Community College
Science of Health Professions
2012 - Present
Sterile Processing Course
Sterile Processing Certificate of Completion
2009 - 2009
Chichester High School
Diploma
2004 - 2008

Keywords

customer service
virtual assistant
appointment setter
phone skills
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
moneishabrown
Type
Individual
Member Since
June 2010
Elance URL
Verifications
0
moneisha b. | Elance

moneisha b.