Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Montaqa Gangari | Elance
 
176985602337900
Last Sign-in: Apr 23, 2015

Montaqa Gangari

   Egypt
  |   Cairo, Al Qahirah

Overview

Banking executive with broad experience in all aspects of Consumer and Corporate/Commercial business.

Direct and extensive experience in Research, Service Excellence, Total Quality Management, Process Improvement and Re-design as well as customer experience management and corporate change management and influence.

Acted as in-house consultant, customer experience director and customer voice advocate.

Currently engaged in starting up a boutique research firm servicing local and international businesses in the UAE while persuing a passion...

Read More »

Skills (10)

Tested
Retail Banking
Banking
Credit
Islamic Finance
MIS
Team Management
Credit Analysis
Loans
Risk Management
Financial Risk

Employment

MENA MARKETING RESEARCH
Director of Research Operations
2012 - Present
Commercial Bank of Dubai
Head of Market Intelligence & Customer Feedback
2010 - Present
-Designed, directed and executed the banks total quality management initiatives with focus on market research as a strategic approach to achieve sales and service objectives. -Ensured that market...
Commercial Bank of Dubai
Customer Feedback Manager
2008 - 2010
Commercial Bank of Dubai
Consumer Strategy Analyst
2007 - 2008
AbuDhabi Commercial Bank
Service Quality Officer
2005 - 2007
Abu Dhabi Commercial Bank
Training Officer
2003 - 2005

Education

New England College
Bsc
-
Bournemouth and Poole College of Further Education
ND
-
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
montigangari
Type
Individual
Member Since
April 2015
Elance URL
Verifications
0
Montaqa Gangari | Elance

Montaqa Gangari