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Digitech Outsourcing Solutions (DOS) | Elance
 
176985602337900
Last Sign-in: Jul 11, 2014

Digitech Outsourcing Solutions (DOS)

Customer Support, Admin, Data Entry, Web Research
   Pakistan
  |   Lahore, Punjab
  |  6:07 pm Local Time

Overview

**** We work 650+ hours per week ****

DOS is a leading BPO firm based in Lahore, Pakistan currently offering Admin, Customer Support and Content Writing services to Clients all around the globe including countries like US, Canada, UK, Australia, Germany and many more. We have been in business for 2+ years.

Our core competencies include:

- Customer Support
- Admin Support
- Content Writing

We have dedicated internet connection with high speed browsing and no disconnection. (4Mbps download and upload). We also have UPS systems that can...

Read More »
Jun 26, 2014|Data Entry|Private|Working
Jun 26, 2014|Research|Private|Working
Jun 25, 2014|Mailing List Development|Private|Working
Jun 23, 2014|Data Entry|Private|Completed

View All »

Portfolio

Our duties include: - Monitoring desk.com helpdesk system - Answering questions about...
Our duties include: - Monitoring Zendesk support system for new tickets and follow ups...
- Data Entry from manta.com - Research on company website and email addresses
- Collection of data points from different time-use graph - Entry of all data into Excel
Resonsibilities include: - Monitoring of product prices using wisepricer.com -...
Job responsibilities included following: - Research on Vehicle manufacturer and model...
http://carzz.co
- We process orders received in Seller Central using a supplier website - Once...
- Reviews and ratings research for top 100 NYC restaurants - Data Entry of Reviews into...
- Data Entry of Restaurant Menus into website back-end - Typing of Image menus and data...
- Web research to find hotspots and other places of interest in Charleston, SC - Data...
- Data Entry of new contacts and their birthdays into sendoutcards.com - Research of...
- Collection of HTML source code into txt files using archive.org

Skills (20)

Tested
Customer Service
Customer Service Test
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Passed
HTML
HTML 4.01 Test
My Score
avg
Passed
Email Handling
Email Etiquette
Helpdesk
Help Desk Certification
My Score
avg
Passed
Data Entry
Admin Assistant
Virtual Assistant
U.S. Culture
Computer Skills
Creative Writing
Content Writing
Content Moderation
Article Writing
Writing
English Grammar
English Spelling
English Proofreading

Service Description

Customer Support:
- Email and Live Chat Customer Support
This includes Customer Support Services to online stores, manufacturers, Training and Membership sites, Software applications and Online tools and services.

Helpdesk systems we have used:
Kayako, Zendesk, Desk.com and Groove support systems

Admin Support
- Order Processing via Amazon and eBay
- Web research / data mining / data cleaning
- Email and Phone number research
- Advanced web research using Google image search combined with other advance research terms
- Fast and accurate data entry / copy paste work
- Typing of Documents Manually (70-90 WPM)
- Plus many other admin projects

Content Writing:
We have written many articles ranging from 100 words to 2500 words on different niches. Types of content we wrote includes:
- Amazon Review Writing
- Product Description and review writing
- Blog Content
- SEO friendly article writing
- And many more...

Read More »

Keywords

email support
customer support
web research
data entry
order processing
wordpress
excel
word
pdf
live chat
typing
writing
review writing
blog writing
linkedin
asana
Company Snapshot
10
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
moonismansoor
Type
Company
Member Since
June 2010
Elance URL
Verifications
0
Digitech Outsourcing Solutions (DOS) | Elance

Digitech Outsourcing Solutions (DOS)