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Laurence Michael Avila | Elance
 
176985602337900
Last Sign-in: Jul 31, 2015

Laurence Michael Avila

customer service, graphic design, data entry
   Philippines
  |   Pasig City, Metro Manila

Overview

Minimum Hourly Rate $5

I have 3 years experience in the contact center industry,
handled, Technical support, Sales and customer service accounts.
as years go by, i was able to improve my communication skills,
as well as providing quality customer service to my clients.
I also consider having a great interpersonal skill, hardworking and creative in solving problems in a sense of solving it in a fastest possible time.
I'm also very patient, in a way that i put attention to details and
never stops until a task is done. Being a tattoo artist, I expand my skills...

Read More »

Portfolio

This is the ad I created for one of my tour package
This is a compilation video of a group named "kamote clan".
A short video with an adventure and traveling theme used by a transport and tours...
A banner I created for a tattoo shop
A poster for a charity mission for an ethnic tribe
A poster for a mountaineering event
A poster invite for a small beachineering event
A banner for a mountaineering group
This is the ad I created for one of my tour package

Skills (10)

Tested
corel videostudio pro

Service Description

I have 3 years experience in the contact center industry,
handled, Technical support, Sales and customer service accounts.
as years go by, i was able to improve my communication skills,
as well as providing quality customer service to my clients.
I also consider having a great interpersonal skill, hardworking and creative in solving problems in a sense of solving it in a fastest possible time.
I'm also very patient, in a way that i put attention to details and
never stops until a task is done. Being a tattoo artist, I expand my skills and
got interested in Video editing and Graphic designing which improved my creative side in the field of arts. During my free time, I do outdoor activities which led me in organizing tours, small scale events and expeditions and fortunately, I was able to start a small transport and tours service. In addition, I was trained in using Sabre version 5 (airline booking angine) by Virgin Australia and Real Estate process by My Outdesk.

Read More »

Employment

LABOY Transport and Tours
Tour coordinator, Owner
2014 - 2015
Offers travel options for clients who are in need of coordinator for their journey. Provides transportation and medical support for guests. Creates custom tours and itineraries as per request of...
SITEL PHILIPPINES INC.
Customer service/booking agent Virgin Australia
2013 - 2014
Handled new bookings and changes for Virgin Australia ticketing. Provides Customer service for guest concerns regarding their flights and other services.
TRG PHILIPPINES INC.
Customer Sales Representative
2012 - 2013
Handled outbound sales calls for an Educational campaign. Provides options to guests looking for a job and give them options to pursue further education that can give them an edge in applying for a...
WNS GLOBAL SERVICES PHILIPPINES INC.
Customer service/sales Representative
2012 - 2012
Handled car rental reservations for AVIS International and Budget US. Receives calls from guests and inform them of the prices for rental, book and reserve the vehicle and also offer add-ons or...
HINDUJA GLOBAL SOLUTIONS
Technical Support Representative
2011 - 2012
Assists guests in troubleshooting issues with their SONY televisions and schedule technician visits if further repairs are needed. Also, receive calls regarding new SONY products and provide...
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Video editor
Graphic arts
Travel planner
Customer service
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morbidcrust
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Laurence Michael Avila | Elance

Laurence Michael Avila