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Morgan T. | Elance
 
176985602337900
Last Sign-in: May 5, 2014

Morgan T.

   United States
  |   Franklin, TN

Overview

• Played an integral support role in growing Grand Avenue Transportation from a start-up company with 5 employees to a leader in the transportation industry, employing over 50 people.
• A flexible team player with a “can do” attitude.
• More than 4 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, implementing proactive procedures and systems to avoid problems in the first place.
• Possess solid computer and phone skills.

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Skills (10)

Tested
Account Management
Customer Service
Strategic Planning
Logistics
Microsoft Excel
Salesforce.com
Contract Negotiation
Event Planning
Operations Management
Training

Employment

Beautycounter
Consultant
2014 - Present
HTTPS://morgantaylor.beautycounter.com/Home
Grand Avenue
Client Services Manager
2013 - 2014
Responsible for all aspects of the operation related to Customer Service Representatives and the continuous improvement of performance, productivity and efficiency with a positive impact on...
Grand Avenue Chauffeured Transportation
Account Manager
2013 - 2013
Grand Avenue Chauffeured Transportation
Quality Control & VIP Transportation Specialist
2013 - 2013
Ensured that reservations and dispatch met company and customer quality specifications. Conducted investigations into areas that required improvements as specified by the management team. Focused...
Grand Avenue Chauffeured Transportation
Grand Select Program Manager
2010 - 2013
-Ensured quality/service level standards were met -Communicated with the client: chauffeur name, number, sent timely confirmations, managed in-town and out of town transportation. -Acted as an...
Overview  |  Job History  |  Resume/C.V.

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Identity
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morgatay
Type
Individual
Member Since
May 2014
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Morgan T. | Elance

Morgan T.