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Ana B. | Elance
 
176985602337900
Last Sign-in: May 31, 2012

Ana B.

Virtual Assistant, business writer, editor.
   United States
  |   Chicago, IL

Overview

Minimum Hourly Rate $16

I am a business writer, assistant, service representative, secretary. I am proficient in Microsoft Word, Excel, Powerpoint, and Publisher.
My telephone skills were honed working as a service representative for the telephone company - thus I have impeccable phone etiquette and techniques.
I have worked with authors to transcribe, edit, and format their copy. I have served as liaison between them and their publishers to ensure the copy is formatted property for publication.
I have produced multiple presentations for executives and groups....

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Skills (6)

Tested
Applications design and definition
Business Writing Skills Certification
My Score
avg
Passed
English Speaking Test
My Score
avg
English Vocabulary Test (U.S. Version)
My Score
avg
Passed

Service Description

Requirements writing
Object Oriented data/process modeling
Quality consulting
Project office
team building
status reporting
transcription services
translation - Spanish to English
assistant


I have been a service representative, secretary, business writer, editor, publisher of newsletters, and consultant.

I have transcribed books and articles for authors. Providing them with timely services and interfacing with their publishers on technical issues.

I have written, edited and published newsletters for various organizations and individuals.

I have excellent phone etiquette and techniques from my years as a service representative with the Telephone company.

I hold a certificate in e-commerce so am familiar with the use of the internet for research, email, etc.


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Employment

Dr Vivian Skolnick
Proof Reader, editor, designer, liaison
2008 - 2010
Transcribed, reformatted, proofread, edited copy for her book. In addition, designed the look of the book, researched appropriate illustrations, and was liaison between her and her publishers.
Illinois Bell
Computer Room Supervisor
1973 - 1978
Supervised a team of Computer operators. Trouble shooting the computer needs.
Illinois Bell
Service Representative
1970 - 1973
Was a service representative for three years. Answered customer inquiries, placed orders, handled collections, worked in the public office, researched disputes.

Education

Loyola University
BA Spanish Literature
-
University of Chicago
Certificate in e-Commerce
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Virtual Assistant Service Representative requirements writer translator - Spanish to English writer transcriber data entry secretary
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Identity
Username
Moxie7033
Type
Individual
Member Since
November 2011
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Ana B. | Elance

Ana B.