Consultant – Contract 7/2013 - Current
• Created Human Resource structure for company
• Created Application System for invoicing
o Elimination of extensive data entry
o Creation of Paperless environment
• Implementation of Inventory system
o Saved company $150,000 in first year
• Office Management and Operations
o Managing 13 locations
? Accounts Payable
? Accounts Receivable
o Human Resources
? Recruiting, Onboarding, Benefit Management, Employee Retention
? 90+ employees
o Social Media Management
o Customer Service
Director of Support Services – Contract 12/2012 – 7/2013
• Created structure for company
? Hierarchy – Organizational Chart
? Position review
• Adjusted positions according to experience and skill set
• Structured each position
? Human Resources
• Policies and Procedures
• Job description implementation
o Created efficiency in positions to manage workload and multitask.
• Set up regular training for staff.
• Staff utilization overview
o Ensured staff was correctly being utilized and let go of excess staff.
• Mentored to abide by Wage and Labor laws (State and Federal)
• Set up an hour review to eliminate unneeded overtime.
? Quality Review and Assurance
? Layoffs and Disciplinary actions
o Executive meetings
? Discussed the overview and future of the company
? Implementation of new products and services
o Directly managed the Customer Service...
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