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Gisela Cruz RN | Elance
 
176985602337900
Last Sign-in: Aug 2, 2013

Gisela Cruz RN

5yrs Exp in Customer Srvc,Data Encode, Transcript
   Philippines
  |   Bacolod City, Negros Occidental
  |  10:29 pm Local Time

Overview

Minimum Hourly Rate $5

I have been in customer service most of my life from hotels, banks and a cable company. I am also a Registered Nurse. My experience will surely be an asset to your company.

I will work hard at whatever task I am given and will do whatever it takes to get the job done. I consider myself an intellectual person.

I have good command of the english language.I also offer fast and accurate transcription of both audio and video format files. I want to be part of the solution for you.


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Skills (9)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
Phone Support
English
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Data Entry
Medical Transcription
Technical Support
Transcription
Typing

Service Description

Customer Service - credit card, debit card, cable, phone and internet

Technical Support (Tier 1) for cable, phone and internet

Data Entry

Transcription

Medical Transcription

Researcher

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Employment

Convergys Philippines
Technical Support Rep 2
2010 - 2013
I was assigned as a Technician for cable, phone and internet for Time Warner Cable New York. Part of my job also includes billing.
Sykes Philippines formerly ICT Group Incorporated
Customer Service Representative
2008 - 2010
My account was with Barclay's Bank as a Customer Service Representative for the credit card division. After Barclay's contract with ICT expired I was transferred to Ecount under the debit card...
The Doctor's Hospital
ICU Nurse
2006 - 2006
As ICU Nurse it is my responsibility to take care of critical patients especially the terminally ill. I make sure to follow through doctor's order to provide faster recovery for patients.
Grand Boulevard Hotel
Sales Executive
1992 - 1994
Sell the function rooms and rooms of the hotel.
Luxur Place formerly Bacolod Convention Plaza Hote
Sales Executive
1989 - 1992
I started as a Secretary for the hotel since at that time it was still under construction and when the hotel was already operating I was transferred to the Sales Department. My responsibility is...

Education

University of West Negros
Bachelor of Science in Nursing
2002 - 2004
La Consolacion College
BS in Hotel & Restaurant Management
1985 - 1989
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Data encoding
Transcription. Medical Transcription
My Snapshot
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Identity
Username
Ms_Minty
Type
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Member Since
July 2013
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Gisela Cruz RN | Elance

Gisela Cruz RN