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Tunis W. | Elance
 
176985602337900
Last Sign-in: Oct 13, 2011

Tunis W.

-
   United States
  |   miami, FL

Overview

Minimum Hourly Rate $12

Hello my name is Tunis Wilcox I'm looking for a opportunity with a growing company I'm a reliable and dependable person that will be a great representative to any company.

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Skills (8)

Tested
Help Desk Certification
My Score
avg
Passed
I have over 3 years in customer service and sales

Service Description

Ability to work in a fast pace environment
Experience in customer service over 3 years
Good filing and organizational skills
Experience in handling confidential paperwork
Ability to take accurate phone messages and deliver messages promptly
Good customer-relations background



Kept accounting records and information requested by customers and others
handling customer accounts.

Must meet center sales and crt goals on a week to week base.
Asst all customers in upgrading services and specialized in handling
inquiries
received by mail, compiling information from customer accounting records
for
replies dictated.

Prepared lists and entered charges and payments' to customers account
and
prepared voucher for refund.

Investigated incorrect billings due to charges or credits and customers
accounts,
and prepared written instructions for correction.

Reviewed accounts not billed and prepared bill from available
information
Specialized in handling inquiries received by mail, compiling information
from
customer accounting records for replies dictated by others.
Kept records of overpayment on customer's accounts.

Prepared lists of special billing instructions, incorporating charges
shown on
customers accounts.

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Education

Barry University
bio medical and forenics
-
Overview  |  Job History  |  Resume/C.V.

Keywords

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  • 12 months
  • Lifetime
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Reviews
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Clients
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Identity
Username
mswilcox
Type
Individual
Member Since
October 2011
Elance URL
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Tunis W. | Elance

Tunis W.