Ability to work in a fast pace environment
Experience in customer service over 3 years
Good filing and organizational skills
Experience in handling confidential paperwork
Ability to take accurate phone messages and deliver messages promptly
Good customer-relations background
Kept accounting records and information requested by customers and others
handling customer accounts.
Must meet center sales and crt goals on a week to week base.
Asst all customers in upgrading services and specialized in handling
received by mail, compiling information from customer accounting records
Prepared lists and entered charges and payments' to customers account
prepared voucher for refund.
Investigated incorrect billings due to charges or credits and customers
and prepared written instructions for correction.
Reviewed accounts not billed and prepared bill from available
Specialized in handling inquiries received by mail, compiling information
customer accounting records for replies dictated by others.
Kept records of overpayment on customer's accounts.
Prepared lists of special billing instructions, incorporating charges
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