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Mark Anthony T. | Elance
 
176985602337900
Last Sign-in: Nov 7, 2015

Mark Anthony T.

Customer Service
   Philippines
  |   Quezon City, Metro Manila
  |  4:13 am Local Time

Overview

Minimum Hourly Rate $7

I have been working on various campaigns for more than 8 years. 4 years of working in a call center such as Convergys, Aditya Birla Minacs and Prime Resource Outsourcing. and now I'm working at home for more than 4 years. I have worked as a CSR (Customer Service Representative), Team Leader, Appointment setter and Lead generation. I'm currently looking for a company where I can prove the skills I've acquired over my years of experience and I will show that I am an asset for the company and that the company will benefit from me.

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Portfolio

I was able to assist the customer in his inquiry and provided excellent service....

Skills (2)

Tested
Call Center Skills Test
My Score
avg
Passed

Service Description

Customer Service Representative (General Motors, Nissan CA, Dish Network)
Handled customer inquiries,complaints, suggestions and other account related issues.
Appointment setting. Recently worked for a BPO company that offers sales and lead qualifying. my Job was to call small to medium sized businesses to offer a 20 min phone appointment and how we can help them save on getting qualified leads.
Team Leader. I was a team leader for a data mining team. gathering contact information and other essential info for a headhunting business.




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Employment

Knowledge to action (Shaking Tent Limited.)
Lead Generator/Booking specialist
2011 - 2012
• Outbound telephone work contacting delegates who didn’t show up at a recent free seminar held in the UK or Australia • Primary objective is to rebook their place onto an upcoming free seminar •...

Education

University of the East
Mechanical Engineering
2003 - Present
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Service
Data entry
Team Leader
Lead Generation
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
mtongol
Type
Individual
Member Since
September 2011
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Mark Anthony T. | Elance

Mark Anthony T.