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Mukesh S. | Elance
 
176985602337900
Last Sign-in: Feb 11, 2015

Mukesh S.

expert in customer service
   India
  |   Patna, Bihar

Overview

Minimum Hourly Rate $5

1. Reliance Mobile (GSM) Senior Customer Care Executive Feb. 2007 Feb. 2009
JOB PROFILE:
1. Handling calls, Queries & Complaints of Subscriber in Inbound & Outbound as per Company Requirement.
2. Ensuring achievement of targeted 100 % service level.
3. Back Office providing efficient back Office Support for the smooth functioning of customer Care.
4. Complaint Management handling End to End Responsibility of Complaints including Identification, Registration, Escalation, Resolution and feedback ensuring Customer Satisfaction.
5. To...

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Skills (3)

Tested
Management
customer support
microsoft word
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
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mukeshrtl
Type
Individual
Member Since
February 2015
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Mukesh S. | Elance

Mukesh S.