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Munazza Faisal | Elance
 
176985602337900
Last Sign-in: Dec 10, 2014

Munazza Faisal

expert customer service agent and content writer
   Pakistan
  |   Karachi, sindh

Overview

Minimum Hourly Rate $88

Customer Service Excellent Currently used/2 years
Call Center Service Operations Excellent Currently used/2 years
Dispute Resolution Excellent Currently used/2 years
Data Entry Excellent Currently used/2 years
eFICS (Mobilink┐s official Finance software) Excellent Currently used/2 years
iCRM (Mobilink┐s official software) Excellent Currently used/2 years
Internet and Surfing Excellent Currently Using
MS-Office 2003 & 2007 Intermediate Currently Using


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Skills (10)

Tested

Employment

Mobilink GSM (Al Javed Communication Franchise)
Customer Service Representative
2010 - 2012
┬Ľ Handle customer inquiries, complaints. ┬Ľ Locate resources for problem resolution and design best option solutions. ┬Ľ Handled incoming calls from customers and responding to inquiries,...
Overview  |  Job History  |  Resume/C.V.

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
munazzafaisal
Type
Individual
Member Since
December 2013
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Munazza Faisal | Elance

Munazza Faisal