13+ years of saving my clients time and money while exceeding their customers' expectations! Expertise recognized by Elance-oDesk (now Upwork) with an ongoing engagement (as of Oct. 2013) to set up and then manage Elance Fortune 100 Enterprise client program.
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In detail: A near obsessive client service focus along with a demonstrated ability to positively affect corporate bottom line, such as a 96% client repeat engagement rate, 98% client satisfaction rate, and 20% internal efficiency improvement.
I've worked with companies of all...
Jun 9, 2016|Videos|$7,530|Completed
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In addition to being a kick-ass project and program manager, I have particular expertise in setting up new programs, defining project and program processes, and translating repeating tasks into logical procedures that can be outsourced, improved and tracked based on analysis of data (this is the 'saving you time and money' part).
My clients have said things like:
- " 'Grace under pressure'. Nanci kept every aspect of this critical project on track, and kept all key stakeholders connected. When needed, which was often, she came up with alternative solutions and ideas - never missing a beat. Her technical expertise combined with her organizational abilities and calm, responsive manner, added incredible value to this project... Thank you Nanci and team!"
- "Nanci's understanding of how to produce and project manage complex projects has resulted in outstanding results for clients. In an industry where merging technology and creativity is key, Nanci understands how to navigate the delta where both meet. We enjoy working with her and team!"
- "The ultimate project manager with unique organizational, communication, multi-tasking, and detail-oriented skills. She is a natural leader who guides and mentors team members with empathy and compassion. She is a product expert, problem-solver and critical thinker who works tirelessly to ensure customer satisfaction."
Specialties: Strategic program and project management, team leadership,...
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