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Bear Brown Consulting, Inc.

Digital Project Management Expert (13+ Yrs)
   Canada
  |   Maple, ON
  |  9:10 am Local Time

Overview

Minimum Hourly Rate $65

13+ years of saving my clients time and money while exceeding their customers' expectations! Expertise recognized by Elance-oDesk (now Upwork) with an ongoing engagement (as of Oct. 2013) to set up and then manage Elance Fortune 100 Enterprise client program.

In detail: A near obsessive client service focus along with a demonstrated ability to positively affect corporate bottom line, such as a 96% client repeat engagement rate, 98% client satisfaction rate, and 20% internal efficiency improvement.

I've worked with companies of all...

Read More »
Nov 7, 2014|Management Consulting|$4,556|Completed
Jun 8, 2013|Management Consulting|$500|Completed
|
4.9

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Portfolio

An example of a typical project management schedule created for a Software-as-a-Service...
This article was written for a restoration company, one of about 25 that I wrote for...

Skills (8)

Tested
Customer Service
Customer Service Test
My Score
avg
Project Management
Project Management Certification
My Score
avg
Report Writing
Report Writing Test
My Score
avg
Operations Management
Operations Management Test
My Score
avg
Business Documentation
Business Analysis
Client Services Management
Process improvement

Service Description

In addition to being a kick-ass project and program manager, I have particular expertise in setting up new programs, defining project and program processes, and translating repeating tasks into logical procedures that can be outsourced, improved and tracked based on analysis of data (this is the 'saving you time and money' part).

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My clients have said things like:

- " 'Grace under pressure'. Nanci kept every aspect of this critical project on track, and kept all key stakeholders connected. When needed, which was often, she came up with alternative solutions and ideas - never missing a beat. Her technical expertise combined with her organizational abilities and calm, responsive manner, added incredible value to this project... Thank you Nanci and team!"

- "Nanci's understanding of how to produce and project manage complex projects has resulted in outstanding results for clients. In an industry where merging technology and creativity is key, Nanci understands how to navigate the delta where both meet. We enjoy working with her and team!"

- "The ultimate project manager with unique organizational, communication, multi-tasking, and detail-oriented skills. She is a natural leader who guides and mentors team members with empathy and compassion. She is a product expert, problem-solver and critical thinker who works tirelessly to ensure customer satisfaction."

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Specialties: Strategic program and project management, team leadership,...

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Overview  |  Job History  |  Portfolio  |  Team  |  About the Company

Keywords

Project management
project manager
program management
start up
marketing strategy
marketing plan
digital
operations
program manager
business processes
workflow
Company Snapshot
3
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
76
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
NanciBrown
Type
Company
Member Since
December 2012
Elance URL
Verifications
Bear Brown Consulting, Inc. | Elance

Bear Brown Consulting, Inc.