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Nancy Robertson | Elance
 
176985602337900
Last Sign-in: Oct 9, 2014

Nancy Robertson

CSR Extraordinaire, Organization Whiz!
   United States
  |   Hesperia, CA

Overview

Minimum Hourly Rate $11

Dedicated and enthusiastic with a passion for delivering outstanding customer service. LOVE organizing, proofreading and word processing.

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Skills (7)

Tested
Creative Writing
My Score
avg
Passed
Email Etiquette
My Score
avg
Passed
Email Handling
My Score
avg
Passed
Customer Service
My Score
avg
Passed
Type 70 wpm
Organization

Service Description

Experienced in very heavy inbound calls, live chat, timely and concise emails. Quick and accurate data entry, type 70 wpm, excellent grammar, spelling and math skills. Used to strict deadlines, urgency and details. Report writing, billing, condensing and compiling information. Creative and enthusiastic, artistic when needed.

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Employment

Hesperia United Methodist Church
Secretary
2013 - 2014
Greet visitors, schedule meetings, events, repairs and services. Create, draft, print, fold and distribute weekly bulletins and calendars. Type Sermon notes and synopsis. Post payments,...
Indpendent Living Systems
Instructor
2009 - 2012
Instruct developmentally disabled adults on skills to live independently, including but not limited to, budgets, bill paying, account reconciliation, effective shopping, home safety and...
Midas Auto Repair
Receptionist/Secretary
1991 - 2007
Greet customers, determine car repair concerns. Schedule inspections based on daily work load. Very heavy phones, continual data entry. Explain estimates, cost and value. Post payments, set up...

Education

Platt College
Associate of Arts; Graphic Design
1999 - 2001
Overview  |  Job History  |  Resume/C.V.

Keywords

Clerical
Data Entry
Proofreading
Customer Service
Live Chat
Emails.
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
nancyer
Type
Individual
Member Since
August 2014
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Nancy Robertson | Elance

Nancy Robertson