I am a native Japanese speaker who was born in Japan and has lived in the US for the last 12 years. I have 6 years of computer and engineering experience in Silicon Valley.
My husband, also an engineer and a native English speaker, and I collaborate together to effectively translate English to Japanese and vice versa.
We both have a bachelors degree in computer science and have worked at small and large scale internet companies throughout Silicon Valley. This has allowed us a great deal of familiarity with development, engineering, and internet terminology..
Area of Focus:
- System Administration
- Programming or scripting languages
- Computer Science
- Technical Manuals
- Website localization
- Mobile application localization
- Games, Social Network (Android / iOS Apps)
- Manga, Anime, Comic Books
San Francisco State University
B.S. Computer Sience
Network Operations Engineer
2008 - 2012
Use various monitoring tools, such as Netcool, Gomez, Nagios, Argus and other in-house tools to monitor the stability of worldwide Yahoo! services and Network infrastructure
Respond to requests and problem reports from other engineering groups
Respond to tickets, emails, and phone calls to communicate with internal engineers and broadband partners to satisfy their needs and solve problems
Provide Tier-1 technical support for Network, Storage, servers, applications and all other Yahoo! services
Follow up with tickets and bugs to ensure that SLAs are met
Suggests new tools and scripts that may ease the teams daily tasks
Generate production outage notifications and broadcast them to the affected teams and executives
Participate in post-mortem meeting to prevent similar outages in the future
Set up training sessions with other Yahoo! groups for the team to learn new technologies and infrastructures as well as to build a closer relationship
Environment consists of 95% FreeBSD and Linux production servers, 5% Windows
NOC/Network Operation Center Analyst
2007 - 2008
As part of a 24x7x365 team, monitor various tools, such as Wily, Open View, Big IP load balancer, Intermapper, Site Seer, Web Watcher and log files, to ensure 99.999% availability of internal/external network, servers and web applications
Perform initial troubleshooting and diagnosis all production and backup systems, services and networks
Identify affected network, database, applications or servers, and perform network route switch and server switch to minimize service impact
Escalate issues to appropriate teams for timely resolution, and notify affected groups about impacting conditions.
Provide critical service outage notification to company personnel and clients
Open, update and close trouble tickets with detailed information relating to the incident.
Communicate verbally, electronically and occasionally by phone with clients to provide highest level of customer support
Respond to client requests for service. Record and execute change requests.
Perform routine system maintenance
Develop and improve our automation and monitoring systems that will aid in overall system uptime and reduce time to issue resolution