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Natasha H. | Elance
 
176985602337900
Last Sign-in: May 26, 2012

Natasha H.

Customer service manager
   United States
  |   Iowa City, IA

Overview

Minimum Hourly Rate $11

With almost 20 years of customer service experience, I have developed many skills. I am great with numbers and math, resulting in being put in charge of payroll and inventory. I have worked in an inbound call center helping customers with billing issues, phone service, and escalated issues. Having worked several jobs with company specific software as well as working on my home computer, I am proficient with pc work and learning new systems. I am a creative person who enjoys thinking outside the box and loves a challenge. Although I...

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Skills (10)

Tested
Creative Writing
Creative Writing Test - Fiction (U.S. Version)
My Score
avg
Passed
English
English Speaking Test
My Score
avg
Passed
Microsoft Word
Call Center Skills
Call Center Skills Test
My Score
avg
Computer Skills
Customer Service
Customer Service Test
My Score
avg
Email
Phone Support
Inventory Management
Management Skills
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Clients
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Identity
Username
natasha78
Type
Individual
Member Since
April 2012
Elance URL
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Natasha H. | Elance

Natasha H.