Executive support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-
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oriented and resourceful in completing projects; able to multi-task effectively.
•20+yrs of office management ,sales, travel, and event management experience.
•International travel, event and meeting logistics...
Assisted in the creation of the priority points system for the event which allows...
Created document and updated details for location, dates, and liabilities to be sent to...
Experience includes 25+ years in sales office administration, sales coordination, customer service, travel agency managment, corporate building management and event/trade show management.
Travel & Lodging Arrangements
Customer Service - phone/email/online chat
Email Setup / Support
Checking, Screening & Responding
Organizing Inbox Folders
Order processing/Data entry
Email Marketing /eNewsletters
eBay, Offerup, Craigslist & Amazon sales
PROFICIENT SOFTWARE SKILLS
SalesForce- data management
A2Zshow- Global Admin- floor plan management
Freeman online exhibitor services
Experient online registration and lead retrieval systems
Compusystems online registration and lead retrieval systems
NexxtShow online exhibitor services manual and registration
Apollo (United Airlines reservation system)
Sabre (American Airlines reservation system)
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National Trade Productions
Event Services Represtentative
2010 - 2015
Responsible for sales support, contract ratification, show floor management, and customer service for Coverings Tile Stone and Marble Exhibition which is the largest in the US as well as 2 other...
Executive Assistant/Business Manager
2009 - 2010
Responsible for day to day operations and facilities management including scheduling, account payables and receivables, therapist scheduling, contracts, travel arrangements, insurance negotiations,...
Finance Administrator/Executive Assistant
2000 - 2009
Responsible for day to day administrative duties including accounts payable, accounts receivable, marketing, contracts, certificate of insurance, and filing. Executive Assistant to the President...
Jones Lang LaSalle Services
Property Administrator/Assistant Property Manager
2002 - 2006
Provided building management team, building engineers, and construction management services support. Responsible for responding to special tenant requests, assisting prospective tenants and...
American Diabetes Association
Administrator / Operations Specialist
1999 - 2000
Administrator for the Director of the Research Foundation, and the Director of the Planned Giving Departments. Coordinated and compiled diverse information including semi-annual reports. Trained...
Client Services Director
1997 - 1999
Provided efficient and profitable management for more than 30 major accounts. Negotiated vendor contracts, upgrades, and rebates. Served as primary liaison between client travel managers and...
Omega World Travel
Product Coordinator & Executive Secretary.
1992 - 1995
Developed biographical information required for government proposals and ensured that formal bid materials were complete and accurate. Developed and upgraded sales brochures and other marketing...
Galileo (United Airlines reservation system)
Sabre (American Airlines reservation system).