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Neeraja Lakshminarayanan | Elance
 
176985602337900
Last Sign-in: Apr 29, 2014

Neeraja Lakshminarayanan

Software Testing Professional
   India
  |   Chennai, TN
  |  2:57 am Local Time

Overview

Technical Experience

Experience in professional telephone and written communication skills
Experience in Software testing
Experience in GoTo Assist, Lectora, MS Access and SQL Express 2005
Knowledge in SQLserver Reporting Services
Knowledge in VB6 and C# 2.0
Knowledge in Dreamweaver
Working experience with Avaya VOIP telephone system

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Skills (1)

Tested

Service Description

Project #1

Description :

This site is mainly targeted to conduct on-line exam for the Employees and the customers of Bank of America. The maintenance of the individual's Score was achieved by SCORM - Lectora-authored content integrates with all learning management systems certified as compliant with SCORM and AICC guidelines. The on-line exam contained combination of true/false, multiple choice, matching, hot spot, drag and drop, essay, and short answer formats.


Responsibilities :

Involved in Requirements gathering
Developed the prototype of the Web based training courses
Developed the questionnaires using Lectora
Deployed the site on the Moodle server
Performed testing using various Test Case scenarios to the standards & specifications of the SCROM (Shareable Content Object Reference Model)
Updated and maintained the test cases in the database
Communicated the changes from the client to the development team
Client support and troubleshooting


Project #2

Description :

Under the Kohinoor project, I was part of the Technical support team that handled the UK customers of the British Telecom Broadband connection and helped troubleshooting and resolving the technical issues.


Responsibilities :

Troubleshooting the Customers query regarding the Broadband Internet services.
Configuring various kinds of Router for both wired and wirelesses.
Expertise in Live Remote Assistance using the tool called Go to Assist.
Documenting the call history...

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Education

Anna University
Bachelors Degree in Engineering (Computer Scienc
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Overview  |  Job History  |  Resume/C.V.

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Identity
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neeraja_vimal
Type
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Member Since
January 2012
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Neeraja Lakshminarayanan | Elance

Neeraja Lakshminarayanan