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Neika Grant | Elance
 
176985602337900
Last Sign-in: Nov 2, 2015

Neika Grant

Experience Customer Serv. Rep, Admin Support
   Jamaica
  |   Portmore, St. Catherine
  |  10:23 pm Local Time

Overview

Minimum Hourly Rate $16

Experienced Customer Service/sales Representative, Telemarketer,Receptionist and Secretary.

I believe in an excellent Customer Service experience.
Most of my Customer Service/Telemarketing skills i acquired while working at Jamaica Agent Services an affiliate company of West Cooperation. West Cooperation is a Customer Service/Telemarketing Agency with headquarters in Omaha Nebraska USA. Training was done directly from the US. Some of my duties included Customer Service, handling irate customers and their complaints, Sales of Goods and...

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Nov 29, 2012|Customer Service|$83|Completed
|
4.0
Mar 27, 2012|Customer Service|$0|Completed

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Skills (9)

Tested
Call Center Skills
Customer Service
General Office Skills
Phone Support
Time Management
Sales
Helpdesk
Email
Adminitrative Assistant Skills

Employment

The Power of Faith Mins Kingston branch (voluntary
Administrator
2008 - 2012
Duties Include: Training of administrative staff, Public Relations, Data Entry, working with Microsoft office, Web Research, Events Planning, Recommendations, counseling, filing and Preparing...
Destiny Travel Services
Travel Agent
2007 - 2007
Duties Includes: Meet and greet Clients. Booking flights and cruises. Filing of company documents.
Caribbean Fencing Ltd.
Sales Rep / Secretary
2006 - 2007
Duties Included: Sales of goods and services, Creating Invoices, Sorting and routing mails, answering and routing incoming calls on the PBX system, along with other administrative and clerical...
Mitchells Auto Supplies
Sales Representative/Receptionist
2006 - 2006
Duties Included: Sales of Goods and Services Meet and greet clients, handling customers queries. Routing incoming and outgoing calls
Jamaica Livestock Association.
Receptionist
2005 - 2006
Duties Included: Sorting and routing mails, answering and routing incoming calls on the PBX system. Meet and greet Clients Distributing authorized cheques Filing Company Documents.
Jamaica Agent Services
Telemarketer/ Customer Service Representative
2003 - 2005
Duties included: Sales of goods and services via the internet/telephone, Customer Service, Order Processing, Collection and Data Entry for Major fortune 500 companies in the US. To include...

Education

International College of Counseling and Ministry
Bachelors in Counseling and Theology
-
Mission Accomplished Institute
Certificate in Computing
2003 - 2003
Tacius Golding High School
High School Diploma.
1997 - 2002
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Virtual Assistant / Administrative support
Telemarketer
Data Entry and communicative support
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Identity
Username
neikagrant
Type
Individual
Member Since
February 2012
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Neika Grant | Elance

Neika Grant