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Neil Hughes | Elance
 
176985602337900
Last Sign-in: May 16, 2015

Neil Hughes

   United Kingdom
  |   Wolverhampton, England

Overview

Neil has been working in IT now for over 10 years and in this time he has seen many advances and improvements in technology, whilst also supporting many of the top venues and businesses across the UK such as BT Broadband, IBM, Clifford Chance, Bank of America, Goldman Sachs, Grosvenor Casinos, House of Lords, Blackburn Rovers and most memorably the London 2012 Olympics/Paralympic games.

With his current role of Service Improvement Manager, he is responsible for the management, expertise, collation and guidance for all continuous improvement...

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Skills (10)

Tested
Social Networking
Blogging
Creative Writing
Freelance Writing
Social Media
Viral Content
Application Management
Content Writing
Publishing
Digital Journalism

Employment

NEC Group
Service Improvement Manager
2014 - Present
Responsible for the management, expertise, collation and guidance for all continuous improvement projects and activities across the IT function adding value to business units across the NEC-Group....
Expansive
Deputy Editor
2014 - Present
Deputy Editor at Expansive, which is a gaming site dedicated to Patches, Mods, Fixes, Content Updates and DLC for PC, home consoles & mobile. The site offers news, reviews, previews, interviews,...
NEC Group
Business Applications Specialist
2011 - 2014
Responsible for the portfolio of core and critical applications across the NEC Group - NEC, LG Arena, NIA, ICC, The Ticket Factory and Amadeus in Birmingham, whilst also working on IT projects and...
This Is My Joystick
Site Manager
2009 - 2014
I look after many of the social media sites and community aspects for the gaming website This is My Joystick. I also liaise with the top publishers, developers and PR companies from around the...
NEC Group
IT Support Analyst
2009 - 2011
I perform a 2nd line IT Support role working in an ITIL environment, for the NEC Group in both corporate and event based support at The NEC, LG Arena, NIA, ICC and Town Hall in Birmingham....
NEC Group
Service Desk Analyst
2007 - 2009
1st Line IT Support for the NEC Group. Supported Users are based over five seperate sites which are the National Exhibition Centre, LG Arena, NIA Arena, ICC and the Town Hall in Birmingham.
Counter Solutions Ltd.
IT Support Analyst
2004 - 2007
IT Support for EPOS Hardware and Software for high profile clients such as IBM, Standard Life, Clifford Chance, Goldman Sachs, Institute of Directors, House of Lords, Blackburn Football Club,...
BT Openworld Broadband
IT Support Analyst
2003 - 2004
1st line IT support for BT Openworld for both home and business users resolving live technical issues within strict time constraints.
Overview  |  Job History  |  Resume/C.V.

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Identity
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NeilCHughes
Type
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Member Since
May 2015
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Neil Hughes | Elance

Neil Hughes