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Stephanie N. | Elance
 
176985602337900
Last Sign-in: Feb 13, 2015

Stephanie N.

Experienced Manager
   United States
  |   Kansas City, MO

Overview

Minimum Hourly Rate $19

Stephanie brings more than 25 years of management experience. She worked more than 18 of those years for Fortune 50 companies like AT&T and Comcast. She has amassed skills in various functional areas including Project Management, Marketing, Volume Forecasting, Capacity Planning, Sales, Billing, Call Servicing, Recruitment & Hiring, Training Instruction, Training Development, Telemarketing/Customer Service, Process Management, Business Analysis, Business Case Development, Quantitative and Qualitative Analysis, Quality Management and...

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Skills (10)

Tested

Employment

NEO Business Services, LLC
BUSINESS ANALYST / EXECUTIVE ASSISTANT
2008 - 2009
Assist in activities for a start-up call center operation. Performed duties related to Staffing/Human Resources, Insurance (life/Health) Benefit Enrollment/Administration, Payroll, Request for...
ServiCom, LLC
Business Analyst/Executive Assistant
2003 - 2008
Formulated and applied mathematical modeling and other optimizing methods using a computer to develop and interpret information that assists management with decision making, policy formulation, or...
Comcast Corporation
Telephony Manager
2002 - 2003
Used highly analytical and logical thought processes to assemble voluminous amounts of raw data into very clear, concise and easily understood reports that contain meaningful analysis on Call...
AT&T Communications
Manager
1985 - 2002
Have more than 20 years of combined call center operations and telemarketing experience from work at AT&T. Advanced quickly through the ranks, holding positions in many core call center functions,...

Education

University of Missouri Kansas City
Bachelor of Business Administration
- 2013
Overview  |  Job History  |  Resume/C.V.

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Stephanie N. | Elance

Stephanie N.