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Noel H. | Elance
 
176985602337900
Last Sign-in: Nov 18, 2008

Noel H.

Technical Writer with 14 years experience
   United Kingdom
  |   Pembroke, Pembrokeshire

Overview

Minimum Hourly Rate $35

I am a Technical Writer with a proven track record for producing quality technical documentation and training materials, often within very short timescales as required by the employer/customer. I have extensive knowledge of Adobe Framemaker and Microsoft Word. My experience lies in the IT and telecoms industries, with particular focus on IT hardware, gained mostly from working for Dell for 7 years producing training materials for both commercial and consumer technologies. I have consistently met delivery times and quality expectations on New...

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Skills (1)

Tested
Adobe FrameMaker

Service Description

I have over 14 years experience as a technical writer and training content developer working on longer term contracts for companies such as Dell, AT&T, Nortel Networks, Lucent Technologies, Nokia Mobile Phones and Psion.

I am based in Pembrokeshire, Wales, UK.

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Employment

Dell Corporation
Global Content Manager / Senior Technical Writer
2007 - 2008
In this combined role I was part of a small team responsible for ensuring the correct tools, processes and best practices were in place, and quality expectations were met with respect to the...
Dell Corporation
Senior Technical Writer / Web Applications Developer
2003 - 2008
My role primarily focussed on writing technical documentation and training materials for Dell’s enterprise and consumer products for the European market. Technologies documented covered...
Dell Computer Corporation
Lead Technical Writer
2002 - 2003
As lead technical writer I was responsible for a small team primed with the development of training materials for the Dell|EMC² Fibre Channel Storage Area Network (SAN) products. I was...
Nortel Networks
Senior Technical Writer
1999 - 2001
I developed the operations, administration, maintenance and disaster recovery documentation for the company’s Internet Fixed Wireless Access product. This involved the design and development...
Nokia Mobile Phones
Senior Technical Writer
1998 - 1999
I developed the operations, administration, maintenance and disaster recovery documentation for the company’s Internet Fixed Wireless Access product. This involved the design and development...
Nortel Networks
Technical Writer / Team Leader
1998 - 1998
This contract continued my previous role developing and maintaining operations, administration and maintenance documentation for the Company’s Proximity I product. The documentation was...
Nortel Networks
Technical Writer
1998 - 1998
This contract involved the development of internal and external documentation describing the installation, configuration and maintenance of a directory enquiries cross connect system (Global...
Psion
Technical Writer
1998 - 1998
I developed the user guide for Psion’s Gold Card fax/modem/GSM/LAN product. This document was developed using MS Word (with content derived from existing technical specifications),...
Nortel Networks
Technical Writer
1996 - 1998
My work involved the development of operations documentation for the company’s Proximity I product – a wireless based local loop system. During this task I was trained in and gained...
Lucent Technologies
Technical Writer
1995 - 1996
My role was that of customer documentation prime for the company’s fixed radio local loop product; AirLoop. The documentation suite included systems overview, installation, operations,...
AT&T Network Systems
Technical Writer
1994 - 1995
My primary role at AT&T was that of technical writer for Intelligent Networks and GSM base station products.

Keywords

Framemaker
Word
Training
Telecoms
IT
Technical Writer
Technical Author
Editor
Proof Reader
My Snapshot
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Identity
Username
nhartshorn71
Type
Individual
Member Since
October 2008
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Noel H. | Elance

Noel H.