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Kenneth C. | Elance
 
176985602337900
Last Sign-in: Oct 18, 2014

Kenneth C.

Experienced IT Support & Web Designer
   Canada
  |   Toronto, Ontario

Overview

Minimum Hourly Rate $5

I currently work as a Production Support Analyst mainly dealing with Incident and Change management for a Medium sized Canadian Bank. I host & manage my own website on my spare time (http://www.hado-ken.com) along with other smaller personal projects.

Due to my current working background, I have a strong focus on Communication so for my various projects I'll have a strong focus on timely updates.

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Portfolio

manually Installed wordpress, apache and domain DNS onto VPS and migrated wordpress...

Skills (10)

Tested
SQL
Microsoft SQL Server
Linux
Windows
FTP
SFTP
SSH
Microsoft Excel
Microsoft Word
PowerPoint

Service Description

I mainly focus on (but not limited to) Wordpress installation, design and Functionality testing & QA. Web design and programming is also a service I focus on. I also offer services for Technical Support (i.e Desktop, Admin, etc..)

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Employment

President's Choice Financial
Production Support Analyst
2013 - Present
- Business IT Role – Responsible for translating Technical issues to business units. Communicate applications issue to key stakeholders, including management, development teams and end users. -...
D+H
Fraud Detection Analyst
2012 - 2012
- Offline assignment role. Detection of Fraud on Customer’s accounts. - Responsible for completing reports compiled by clients on suspicious fraud behavior on accounts. - Link analysis on known...
D+H
Credit Analyst
2011 - 2011
- Inbound and outbound call centre role. - Responsible for adjudicating applications according to procedure. - Making sure assigned tasks were completed (e.g. application quota) while maintaining...

Education

Humber College
School of Information Technology Diploma
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

wordpress
web design
SQL
ITIL
incident management
windows
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Identity
Username
nhkchan
Type
Individual
Member Since
September 2014
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Kenneth C. | Elance

Kenneth C.