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Eunice Kisinamal | Elance
 
176985602337900
Last Sign-in: Oct 14, 2014

Eunice Kisinamal

Customer Service, Administrative Support
   Turkey
  |   Selcuk, Izmir
  |  6:02 pm Local Time

Overview

Minimum Hourly Rate $5

I have been working in a hospitality industry for more than 8 years. I have developed excellent customer service skills and a strong communication skills. Part of my job was dealing with different nationalities and handling complaints.I also performed administrative duties including email handling, data entry, preparing reports with excel 2011, copying, answering telephones, transferring data. My main objective is to give my best toward any projects and to serve dedicatedly to my clients. I am a detailed-oriented person and always willing to...

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Skills (3)

Tested

Employment

Divan Hotel(Erbil, Iraq)
Front Desk Manager
2014 - 2014
Dealing will with guest complaints and reporting all to the Hotel Manager - Email handling on daily basis -Supervising the Team Leaders and monitoring all finances at the front desk. -Conducting...
Divan Hotel(Erbil, Iraq)
Duty Manager
2013 - 2014
Delagating Duties to the Team Leaders/ Staff -Email handling -Helping Front Office Managers to implement policies and procedure. -Prepares and checks for VIPís arrival and escorts guests to rooms...
Divan Hotel(Erbil, Iraq)
Front Office Team Leader
2012 - 2013
Assist in providing staff with ongoing coaching, training and development. - Responsible for maintaining high grooming standard of the staff. -Email Handling -Responsible for the check-in and...
Rotana Hotels(Dubai)
Front Office Team Leader
2011 - 2012
-Responsible for front office operation during the absence of Front Office Manager (HO).(no duty manager in charge) -Acting as Departmental Trainer for Front Office -Email handling - Assist in...
Lacigale Hotel(Qatar)
Guest Service Officer
2009 - 2011
- Responsible for the check-in and check-out of the guests - Greet guests and patron when they arrived. - Attending to guest queries and complaint and making sure that guest enjoy their stay. -...
Hilton Cebu Resort and Spa(Cebu, Philippines)
Reservation Officer
2008 - 2009
Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral -Processes reservations from the sales office, other hotel departments, and travel agents....
Hilton Cebu Resort and Spa(Cebu, Philippines)
Front Desk Receptionist
2005 - 2008
Responsible for the check-in and check-out of the guests - Greet guests and patron when they arrived. - Attending to guest queries and complaint and making sure that guest enjoy their stay. -...
Overview  |  Job History  |  Resume/C.V.

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Identity
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nicekucuk
Type
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Member Since
October 2014
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Eunice Kisinamal | Elance

Eunice Kisinamal