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Nicholas Vance | Elance
 
176985602337900
Last Sign-in: Aug 25, 2014

Nicholas Vance

Bilingual Customer Service Professional
   United States
  |   Charlotte, NC
  |  4:40 pm Local Time

Overview

Minimum Hourly Rate $13

Talented linguist with 4 years of experience providing top quality support to a multinational customer base. Maintains a high personal standard of professional writing in English and German. Experienced translating in a support environment as well as some technical documents. An expert problem solver able to resolve complex issues for clients. Also experienced in developing documentation for company policies and procedures.

See my LinkedIn for more details on my work experience:

www.linkedin.com/pub/nicholas-vance/65/551/8a3/

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Apr 10, 2014|Translation|$49|Completed

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Skills (10)

Tested
English
U.S. English Basic Skills Test
My Score
avg
German
Translation German English
German To English Translation Skills Test
My Score
avg
Microsoft Word
Translation
Call Center Skills
Computer Skills
Customer Service
Customer Service Test
My Score
avg
Email
Phone Support

Service Description

-Providing customer service via phone, e-mail, and live chat.
-Providing translation either German to English or English to German for documents, articles, websites, or any other type of source material that requires a cost effective and accurate translation.


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Education

University of Alabama in Huntsville
Bachelor of Arts German and International Trade
2004 - 2008
Overview  |  Job History  |  Resume/C.V.

Keywords

German
English
translation
international
customer service
support
chat
email
documentation
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
NicholasVance
Type
Individual
Member Since
June 2010
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Nicholas Vance | Elance

Nicholas Vance