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Nicholas F. | Elance
 
176985602337900
Last Sign-in: Oct 17, 2014

Nicholas F.

Admin Assistance/ Customer Service
   United Kingdom

Overview

Working in housing environment has given me a good transferable skills and the ability to work with other, dealing with conflict whilst keeping calm under pressure.
Have an adaptable outlook with flexible approach and the ability to work to a high standard at all times in regards to assisting client with housing information or been assessed with their housing needs.

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Skills (10)

Tested

Service Description

Interviewed applicant with housing needs, provide advice and assistance as in accordance with housing legislatiion.
Maximised individual income by providing information and entitlement to benefit depending on the client circumstances.
Understood clients needs and assessment when assessing client with support needs (Mental Health, Drug, Alcohol Dependency etc) and refer them to appropriate supported accommodation.
Good interpersonal and communication skill.



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Employment

Cancer Research United Kingdom
General Assistance
2013 - Present
I work as a volunteer with Cancer Research UK, My role entails welcoming customers coming into the shops. Advising and helping people as the shop Assist with the banking of the previous days...
London Borough of Tower Hamlets
Housing Option Officer
2009 - 2011
Interviewed applicants in housing needs and provided advice and assistance as in accordance with the Housing Acts Legislation and council policy relating to customer care philosophy. Ensured that...

Education

Richmond College
National Vocational Qualification in Business
2013 - 2013
Yaba College of Technology
Higher National Diploma in Estate Management
1983 - 1985
Overview  |  Job History  |  Resume/C.V.

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nickfreelancer
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Member Since
October 2014
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Nicholas F. | Elance

Nicholas F.