Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Nicola Ellison | Elance
 
176985602337900
Last Sign-in: Dec 1, 2015

Nicola Ellison

World class Customer and Administrative Support
   Jamaica
  |   Kingston, Kingston
  |  1:06 pm Local Time

Verified Freelancer

Nicola Ellison's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

I am dedicated and hard working. I have strong organizational and communication skills. I work well under pressure and I enjoy a challenge.

Read More »
Oct 29, 2015|Transcription|$20|Completed
|
4.7

View All »

Portfolio

Created a time sheet and updated the information daily using excel

Skills (10)

Tested
Microsoft Word
My Score
avg
Passed
Customer Service
My Score
avg

Service Description

Customer service
Email, Chat and Phone Suport
Typing
Data Entry

Read More »

Employment

Sutherland Global Service
Customer Support Agent
2014 - 2014
Respond to customer queries via email and chat Provide information on products and services offered Make necessary adjustments to customer's account
Digicel Jamaica
Data Agent
2013 - 2014
Provided information on internet services Assist with activating data plans on mobile devices Provide tutorials on how to use mobile devices
Caribbean Airlines Jamaica
Check In Agent
2012 - 2012
Check in passangers Respond to passenger queries Direct passengers
Digicel Jamaica
Customer Service Representative
2009 - 2011
Provide information on new and existing products and services. Respond to customer queries. Make adjustments to customer accounts where necessary.
Handyman Contractors
Admin Assistant
2003 - 2006
Scheduling meetings Confirming appointments Filing Updating and recording new and existing contracts
Richard Reitzin
Trainee legal secretary
2001 - 2002
Transcription of audio recordings Drafting legal documents Filling legal documents Scheduling interviews

Education

University of Technology Jamaica
Degree
2007 - Present
UWI School of Continuing Studies
Certificate
2001 - 2001
Excelsior High School
High School Diploma
1996 - 2001
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Data entry
Typing
Email Support
Chat Support
Phone Support
Customer Service
Administrative Support
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
NicolaEllison
Type
Individual
Member Since
February 2015
Elance URL
Verifications
0
Groups
Nicola Ellison | Elance

Nicola Ellison